Online Shopping Assistant — Swift Picks & Customer Care

Sainsbury’s Group; Swindon; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading UK retailer is seeking Online Assistants to ensure excellence in order fulfillment by selecting quality products and providing stellar customer service. Candidates should be prepared for early morning shifts in a fast-paced environment, possess strong attention to detail, and have a passion for assisting customers. The role includes a nightshift premium and various benefits such as discounts and holiday entitlement, contributing positively to the customer shopping experience.

Benefits

Discount card for employees

Free food and hot drinks

Generous holiday entitlement

Pension matching

Employee Assistance Programme

Qualifications

• Happy with early morning starts as most shifts start at 4 am.
• Genuine enthusiasm for helping customers.
• Comfortable with digital tools and technology.

Responsibilities

• Pick and select quality products for delivery.
• Handle customer queries and process orders.
• Be flexible and support team tasks.

Skills

Attention to detail

Customer service

Teamwork

Problem-solving

Education

Above school-leaver age

Job description

A leading UK retailer is seeking Online Assistants to ensure excellence in order fulfillment by selecting quality products and providing stellar customer service. Candidates should be prepared for early morning shifts in a fast-paced environment, possess strong attention to detail, and have a passion for assisting customers. The role includes a nightshift premium and various benefits such as discounts and holiday entitlement, contributing positively to the customer shopping experience.