Online Retail Manager: Lead Customer-First Team

Morrisons; Inverness; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading UK supermarket chain is seeking an Online Manager in Inverness to lead a high-performing team dedicated to exceptional customer service. You will provide leadership, manage schedules, and ensure operational excellence across departments. The role includes empowering colleagues and developing talent, with a focus on maintaining high standards and responding to customer feedback. Join us and enjoy benefits like a generous bonus scheme and company discounts.

Benefits

Generous bonus scheme

Pension scheme

Company share options

Life assurance

Staff discounts

Qualifications

• Experience in managing teams and driving performance.
• Necessary food safety knowledge.
• Ability to manage budgets effectively.

Responsibilities

• Empower colleagues to deliver outstanding customer service.
• Lead performance-driven department.
• Ensure market-leading availability across departments.

Skills

Great communicator

Ability to build relationships

Active listener

Competent Manager in Charge

Flexibility and adaptability

Job description

A leading UK supermarket chain is seeking an Online Manager in Inverness to lead a high-performing team dedicated to exceptional customer service. You will provide leadership, manage schedules, and ensure operational excellence across departments. The role includes empowering colleagues and developing talent, with a focus on maintaining high standards and responding to customer feedback. Join us and enjoy benefits like a generous bonus scheme and company discounts.