Online Master Technician

Octane Recruitment; Kirkby-in-Ashfield; On-site; GBP 55,000; Full time

Job summary

A family-owned automotive service provider in Nottingham is seeking an OnlineVehicleMaster Technician to handle remote vehicle diagnostics and troubleshooting. The role involves using advanced diagnostic tools, providing technical support, and interpreting data for effective solutions. Candidates should have proven automotive experience, preferably with NVQ Level 3 or equivalent qualifications. This position offers a competitive salary, excellent benefits including 30 days holiday, and opportunities for professional growth.

Benefits

30 Days Holiday including Bank Holidays

Competitive salary based on experience

Opportunities for professional development and certifications

Supportive and innovative work environment

Modern office amenities

Qualifications

• Proven experience as an auto mechanic using diagnostics.
• NVQ Level 3, City & Guilds qualification, or equivalent highly preferred.
• Excellent knowledge of mechanical, electronics, and electrical components of vehicles.
• Proficient in using automotive diagnostic software and equipment.
• Strong problem-solving skills and excellent communication skills.

Responsibilities

• Diagnose and troubleshoot vehicle issues using diagnostic tools.
• Provide technical support and repair advice to customers.
• Interpret diagnostic codes and recommend corrective actions.
• Maintain equipment and software updates.
• Work collaboratively with team members.

Job description

OnlineVehicleMaster Technician

Location: Nottingham (office based)

Salary: Negotiable depending on experience (between £42,000- £45,000) rising to £55,000

Working hours: Monday to Friday, 8:15 am - 5:15 pm (42.5 hours) NO WEEKENDS!!!

Are you a master tech who is looking to come off the tools where you can transfer your skills across to a family owned business who look after their staff and based in the Nottingham area? This is a company that primarily provide an automotive virtual diagnostic & programming service to a customer base that stretches throughout Europe. On a day to day you would be required to carry out in depth diagnosis, module programming, key programming and be aware of the latest procedures as well as being passionate about the future technology and the motortrade.

Benefits

• OnlineVehicleMaster Technician
• 30 Days Holiday including Bank Holidays (increasing with length of service)
• Competitive salary based on experience with excellent employment conditions.
• Opportunities for professional development and certifications
• Supportive and innovative work environment
• Modern office vibes (Canteen, pool table, darts, table tennis etc)

Role

• Diagnose and troubleshoot vehicle issues using the companies diagnostic tools through our remote diagnostic portal.
• Provide technical support and repair advice to customers and their technicians via chat, mail, or phone.
• Interpret diagnostic codes and data, and recommend corrective actions to ensure a fix on the first contact.
• Maintain equipment and software updates, and continuously learn new techniques and tools.
• Work collaboratively with team members, sharing insights and best practices.
• Maintain accurate records of diagnostic procedures and outcomes.
• Ensure high levels of customer satisfaction through excellent service quality.

Requirements

• Proven experience as an auto mechanic using diagnostics
• NVQ Level 3, City & Guilds qualification, or equivalent highly preferred.
• PSA / Stellantis background would be highly advantageous
• Excellent knowledge of mechanical, electronics, and electrical components of vehicles.
• Proficient in using automotive diagnostic software and equipment.
• Strong problem-solving skills, attention to detail, and excellent communication skills.
• Ability to work independently and as a real team player with a solution-oriented approach.

If you have any further questions then please submit your application so we can discuss through the opportunity and your CV. Please note all applications will be strictly confidential and we won't send your CV out without talking with you first.