Online Data Analyst

Telus; Telford; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A leading dairy products company is seeking an IT Business Application Analyst to bridge the gap between business needs and IT solutions. The role focuses on system analysis, project support, and continuous improvement initiatives. Candidates should have a Bachelor's degree and over 3 years of experience in analysis and project management. Strong skills in Microsoft tools are essential. The position offers a hybrid working model, competitive salary, and various benefits including a health care package and generous leave policies.

Benefits

Competitive Salary

Bonus scheme

Health Care Package

Contributory pension plan

Life Assurance

Employee Assistance Programme

Generous annual leave

Flexible benefits programme

Rewards Benefits Programme

Qualifications

• 3+ years in business/system analysis, IT systems design, and project management.
• Fluent in English; German is beneficial.

Responsibilities

• Analyse business needs and support continuous improvement initiatives.
• Conduct fit-gap analysis and fault diagnosis.
• Collaborate with project leads for successful delivery.

Skills

Analytical skills

Project management

Communication

Problem-solving

Education

Bachelor's degree

Tools

Microsoft M365

Microsoft Visio

Microsoft Project

Job description

desserts under licence from Mondelez International. It also supplies the UK private label yoghurt market from a dedicated, state of the art yoghurt facility. We're recruiting … IT Business Analyst Müller has been a loved brand in the UK for over 30 years. It's a household name - and it continues to grow as we invest to make and market an ever-great range of fantastic dairy products. We are currently the 8th most chosen FMCG brand, picked from supermarket shelves over 208 million times each year. Introduction Are you passionate about bridging the gap between business needs and IT solutions? We are seeking a proactive and skilled IT Business Application Analyst to join our Group IT team. This role is pivotal in ensuring optimal and sustainable IT service delivery through system analysis, project support, and continuous improvement initiatives. Location: Telford, Shropshire. Hybride working model with 2/3 days er week on site Department: Group IT Contract Type: Permanent

Responsibilities

• Analyse business needs and support continuous improvement initiatives.
• Conduct fit-gap analysis and fault diagnosis at a technical level.
• Document business requirements, functional specifications, and process flows.
• Support agile methodologies and create project documentation (e.g., WRICEF).
• Collaborate with project leads and cross-functional teams to ensure successful delivery.
• Configure systems, create and execute test plans, and validate solutions.
• Provide hands‑on application support and user training.
• Create knowledge articles and How‑To guides.
• Act as a solution architect and/or application owner, managing the full lifecycle of applications.

Qualifications

• Education: Bachelor's degree.
• Languages: English (required); German (beneficial).
• Experience: 3+ years in business/system analysis, IT systems design, and project management.

Technical Skills

• Strong proficiency in M365, Microsoft Visio, and Microsoft Project.
• Skilled in ITIL, data analysis tools, and business process modelling.

Soft Skills

• Excellent communication and interpersonal skills.
• Creative problem‑solving and customer service orientation.
• Ability to build strong partnerships across teams.

Other Requirements

• Full driving license.
• Willingness to travel and provide support outside normal business hours if required.

Benefits

• Müller pride ourselves on offering support to develop your knowledge and skills.
• Competitive Salary
• Bonus scheme
• Health Care Package
• Contributory pension plan
• Life Assurance
• Employee Assistance Programme
• Generous annual leave increasing with service.
• Flexible benefits programme
• In addition, our employees have access to a Rewards Benefits Programme, giving you a range of discounts across 800 retailers online and in store.