Onboarding & Training Specialist - Tech-Driven Growth

BMC Appointments Ltd; England; On-site; GBP 25,000 - 35,000; Full time

Job summary

A recruitment consultancy is seeking a Training & Onboarding Coordinator in Middlesbrough, England. The role involves leading customer onboarding, delivering training sessions, and collaborating with cross-functional teams to enhance user experience. The ideal candidate will possess excellent communication skills and a background in industrial safety or engineering. Office-based position with opportunities for growth and development.

Benefits

25 days holiday + Bank Holidays

Closed at Xmas

Free car parking

Opportunity for growth and development

Qualifications

• Experience in industrial safety, operations, or engineering background.
• Confident communicator with a range of experience in training and onboarding.
• Able to demonstrate strong expertise in delivering product demonstrations.

Responsibilities

• Lead customer onboarding from setup to full rollout.
• Assist in delivery of live and online product training sessions.
• Monitor user adoption and confidence in the platform.
• Record and track onboarding progress and metrics.
• Collaborate with teams to improve usability.

Skills

Excellent communication skills

Confident working with software platforms

Highly organised with attention to detail

Proactive problem-solver

Job description

A recruitment consultancy is seeking a Training & Onboarding Coordinator in Middlesbrough, England. The role involves leading customer onboarding, delivering training sessions, and collaborating with cross-functional teams to enhance user experience. The ideal candidate will possess excellent communication skills and a background in industrial safety or engineering. Office-based position with opportunities for growth and development.