Onboarding Coordinator

Adecco; Stafford; Hybrid; GBP 26,000; Part time

Job summary

A leading recruitment agency is seeking an Onboarding Coordinator for a temporary position in Stafford. You will manage onboarding for 40-50 contractors, ensuring a positive experience. Responsibilities include handling calls, updating stakeholders, coordinating training, and ensuring compliance. The ideal candidate has experience in onboarding or customer service, strong organisational skills, and is a confident communicator. This is a hybrid role with the flexibility to work remotely part of the week.

Qualifications

• Previous experience in onboarding, administration, coordination, or customer service.
• Strong organisational and multitasking skills with excellent attention to detail.
• Confident communicator who builds rapport quickly.

Responsibilities

• Manage 40-50 onboarding contractor cases at a time.
• Handle inbound and outbound calls while maintaining service level agreements.
• Primary point of contact for screening and contract-related queries.
• Provide updates to all stakeholders throughout the onboarding process.
• Send and collate satisfaction surveys for candidate experience enhancement.
• Coordinate orientation sessions and training programs.

Skills

Onboarding experience

Organisational skills

Communication

Multitasking

MS Office proficiency

Team player

Job description

Onboarding Coordinator - Temporary Position

Location: Keele , Newcastle Under Lyme , (Hybrid)

Start Date: ASAP

Contract Type: Temporary

Working Pattern: Hybrid (2 days per week in office; remaining days remote)

Pay: 25,500 pro rata

We have an exciting opportunity to join our Onboarding Team as an Onboarding Coordinator!

In this role, you will play a key part in supporting candidates throughout their journey of starting a new role. You'll ensure a smooth and positive onboarding experience by guiding new hires through the process, coordinating documentation, and providing the information they need to succeed from day one.

What You'll Be Doing

• Manage a portfolio of 40-50 onboarding contractor cases at a time.
• Handle inbound and outbound calls while maintaining service level agreements.
• Serve as the primary point of contact for screening and contract-related queries.
• Provide regular and timely updates to all stakeholders throughout each onboarding process.
• Send and collate satisfaction surveys to continuously enhance the candidate experience.
• Coordinate orientation sessions and training programs, ensuring all required steps are completed.
• Collaborate with internal teams to ensure new hires have access to necessary systems, tools, and resources.
• Ensure data protection compliance and adherence to company policies at all times.

What We're Looking For

• Previous experience in onboarding, administration, coordination, or customer service.
• Strong organisational and multitasking skills, with excellent attention to detail.
• Confident communicator who can build rapport quickly and provide a high-quality candidate experience.
• Comfortable working in a fast-paced environment with multiple priorities.
• Proficient with MS Office and familiar with Database systems.
• A team player who enjoys collaborating and problem-solving.

Why Join Us?

You'll be part of a supportive and friendly team dedicated to making every new hire's experience seamless and welcoming. This is a great opportunity to develop your HR and coordination skills while contributing to a meaningful part of the employee journey.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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