OMS Clerk Nights

DHL Supply Chain; Northampton; On-site; GBP 22,000 - 27,000; Full time

Job summary

A leading logistics provider in Northampton is seeking an OMS Clerk to perform various administrative tasks. Responsibilities include order processing, inventory management, and customer communication. Ideal candidates should possess strong organizational and customer service skills, as well as familiarity with order management systems. The position offers competitive pay, flexible working options, and various employee benefits.

Benefits

Free parking

On-site canteen

Generous pension scheme

Free confidential GP consultations

Retail and lifestyle discounts

Affordable loans and savings schemes

Qualifications

• Ability to accurately input and manage order information to minimize errors.
• Strong organizational abilities to manage multiple orders and tasks effectively.
• Familiarity with order management systems and basic computer skills.

Responsibilities

• Receive and process customer orders in the OMS, ensuring accuracy.
• Monitor inventory levels and coordinate with warehouse teams.
• Liaise with customers regarding order status and delivery updates.
• Address and resolve order-related issues in a timely manner.
• Generate and analyze reports related to order fulfillment.

Skills

Attention to Detail

Organizational Skills

Technical Proficiency

Customer Service Orientation

Tools

Microsoft Office

Order Management Systems

Kronos

Smart Times

Job description

Pay Rate: £26,600 + Any Shift Premium
Grade: RCS P
Contract Type: Permanent (Full-Time) Night shift
Shift patterns: e.g., 4 on, 4 off ( 22:00 - 6:00
Location: Northampton - NN4 9BD

We're looking for OMS Clerk to perform various Administrative and operational tasks for a retail and covenenince warehouse

A TYPICAL DAY MAY INVOLVE

• Order Processing: Receive and process customer orders in the OMS, ensuring accuracy and efficiency.
• Inventory Management: Monitor inventory levels and coordinate with warehouse teams to ensure stock availability for orders.
• Customer Communication: Liaise with customers regarding order status, delivery updates, and any issues that may arise.
• Problem Resolution: Address and resolve order-related issues, such as discrepancies or delays, in a timely manner.
• Reporting: Generate and analyze reports related to order fulfillment, inventory levels, and operational performance.
• Collaboration: Work closely with other departments, such as logistics and sales, to ensure seamless order fulfillment and customer satisfaction.
• Compliance: Ensure compliance with company policies and procedures, as well as relevant regulations and standards.

THIS ROLE WOULD SUIT PEOPLE WHO

• Attention to Detail: Ability to accurately input and manage order information to minimize errors.
• Organizational Skills: Strong organizational abilities to manage multiple orders and tasks effectively.
• Technical Proficiency: Familiarity with order management systems and software, along with basic computer skills (e.g., Microsoft Office, WOS, Payroll and user systems )
• Customer Service Orientation: A commitment to providing excellent service and addressing customer needs promptly.
• Familiarity with Kronos, Smart times and Payroll systems would be beneficial

WHY JOIN US?

• Free parking and on-site canteen
• We're happy to talk about flexible working - just ask about alternative patterns at interview
• Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
• Free confidential 24/7 GP consultations
• Hundreds of retail and lifestyle discounts
• Affordable loans, savings schemes and free mortgage advice
• Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more

WHO WE ARE

We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.

BUILDING AN INCLUSIVE WORKPLACE

At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.

As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.

Please be aware that interviews are provisionally scheduled to take place during the week commencing16th September . Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. Please also be aware that we review applications continuously and where we have a large number of applications the application period may close ahead of the provisional interview date. To ensure your application is considered we recommend submitting it as early as possible.

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