Officers Mess Manager

Aramark Ltd; England; On-site; GBP 43,000; Full time

Job summary

A leading hospitality service provider in the United Kingdom is seeking an Officers Mess Manager to oversee the service delivery to military personnel. The role includes managing a team and ensuring exceptional hospitality while maintaining financial responsibility. Ideal candidates will have supervisory experience, NVQ level 3 qualifications, and a background in customer service. Competitive pay of £42,867.41 with numerous benefits including life assurance and career growth opportunities.

Benefits

Work-life balance

Competitive pay

Free uniform and on-site parking

Employee Benefits App

Life assurance and pension contributions

Career growth opportunities

Qualifications

• UK residency for the past 3 years and eligibility to work in the UK.
• Previous supervisory experience preferred.
• Strong computer literacy and financial awareness.

Responsibilities

• Oversee the smooth running of the Mess and manage the team.
• Organise and deliver hospitality functions and formal dinners.
• Handle reception duties and cash management.

Skills

Customer service

Team management

Organisational skills

Financial management

Education

NVQ level 3 or equivalent

Job description

Responsibilities

• Oversee the smooth running of the Mess, managing your team and ensuring top‑notch service for members and military personnel.
• Organise and deliver hospitality functions and formal dinners.
• Handle reception duties, cash management, and company paperwork.
• Provide outstanding customer service and resolve issues effectively.
• Providing excellent customer service to the clients and dealing with complaints effectively and efficiently.
• At Aramark UK, we are looking for a passionate Officers Mess Manager to lead our team and deliver exceptional service to the Armed Forces community.

Qualifications

• UK residency for the past 3 years and eligibility to work in the UK (security checks required).
• NVQ level 3 or equivalent in a related area.
• Previous supervisory experience preferred.
• Financial awareness and ability to manage budgets.
• Computer literacy and strong organisational skills.
• We are committed to diversity, inclusion, and supporting the Armed Forces community.
• As a Disability Confident and Forces Friendly employer (ERS Gold Award), we ensure an accessible recruitment process and provide reasonable adjustments at every stage.

Benefits

• Work‑life balance: typical shifts between 9am and 5pm, leaving your evenings free.
• Competitive pay: £42,867.41.
• Free uniform and on‑site parking.
• Access to our Employee Benefits App – online GP, Employee Assistance Programme, and hundreds of discounts (including your weekly shop!).
• Life assurance, pension contributions, generous holiday entitlement (with the option to buy more), and more.
• Career growth – we love to promote from within and offer apprenticeships and training to help you thrive.