Office Assistant

Manpower UK LTD; Rottingdean; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading recruitment agency is seeking Helpdesk Operatives to join a growing team in Headington. The successful candidate must have a minimum of 1 year’s customer service experience, be IT literate, and have a good knowledge of Microsoft Office. This role requires effective communication and problem-solving skills to handle customer issues promptly. The pay rate is £12.21 per hour, with a flexible shift pattern available.

Qualifications

• Minimum of 1 year’s customer service experience.
• Must be IT literate.
• Experience of using customer service software.

Responsibilities

• Provide excellent customer service to customers.
• Effectively communicate with customers to quickly resolve issues.
• Manage multiple tasks simultaneously.

Skills

Effective communication

Problem-solving

Multi-tasking

Customer-focused

Calm under pressure

Tools

Customer service software

Microsoft Office

Job description

Manpower is looking for Helpdesk Operatives to join our clients growing team in Headington. The successful candidate will be an effective communicator with excellent problem-solving skills and the ability to manage multiple tasks.

A customer-focused approach is essential, along with the ability to remain calm under pressure and provide quick resolutions to customer issues. The ideal candidate must have a minimum of 1 year’s customer service experience, be IT literate and have experience of using customer service software. A good working knowledge of Microsoft Office is also required.

Details:

Shift pattern: the helpdesk is open 24/7 – days / nights / weekends shift available, desirable for you to be able to do cover all shifts.
Payrate: £12.21 per hour
Length of assignment : Temp on going.

Responsibilities:

Provide excellent customer service to customers
Effectively communicate with customers to quickly resolve customer issues.
Manage multiple tasks simultaneously.
Remain calm under pressure.
Maintain a customer-focused approach.
Utilize customer service software.
Possess a working knowledge of Microsoft Office.
Troubleshoot and solve customer problems.

Apply today and we will be in touch.