Office Administrator

Fox Resourcing and Recruitment Limited; Wellingborough; On-site; GBP 20,000 - 25,000; Full time

Job summary

A professional recruitment firm in Wellingborough is seeking a highly organised Office Administrator. The role involves managing customer orders, handling inquiries, and providing essential support to the sales team. The ideal candidate should possess excellent communication skills, be detail-oriented, and proficient in Microsoft Office. Benefits include free parking and health insurance. Apply now to join a dynamic team.

Benefits

Free parking

Pension scheme

Private medical and health insurance

Qualifications

• Strong organisational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite.
• Familiarity with CRM software is preferred.

Responsibilities

• Management of customer orders and inquiries.
• Co-ordinating deliveries and generating dispatch paperwork.
• Compiling sales reports and preparing product quotations.
• Liaise with customers and maintain sales records.

Skills

Organisational skills

Communication skills

Attention to detail

Proficiency in Microsoft Office Suite

Education

High school diploma or equivalent

Associate's degree (beneficial)

Tools

CRM software

Job description

Our client is seeking a highly organised and proactive Office Administrator to ensure the smooth and efficient operation of their office. You will be the backbone of our team, providing essential administrative support to staff and management while serving as the first point of contact for visitors, clients, and vendors. The ideal candidate thrives in a dynamic environment, possesses excellent communication skills, and has a keen eye for detail.

Hours are Monday to Thursday 08:30-17:00pm and Friday 08:30-14:30pm.

Key Responsibilities

• Management of customer orders.
• Handling customer enquiries via phone and email.
• Co-ordinating deliveries and generating dispatch paperwork.
• Compiling sales reports.
• Generating product quotations.

Core Responsibilities

• Customer and order management: Answer customer inquiries, process orders and payments, verify customer information, and provide after-sales support.
• Sales support: Prepare sales contracts and agreements, track product inventory levels, and organise deliveries.
• Administrative tasks: Maintain and update sales and customer records, raise invoices, and manage sales reports.
• Communication: Liaise with customers and other departments via phone, email, and in person.

Essential Skills and Qualifications

• Strong organisational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite.
• Familiarity with CRM software is preferred.
• A high school diploma or equivalent is typically required; an associate's degree can be beneficial.

Typical Work Environment

• An office setting, working alongside other sales administrators and sales team members based in Wellingborough, Northants.
• Spending a significant amount of time on the phone and computer to handle duties.

Benefits

• Free parking.
• Pension scheme.
• Private medical and health insurance.

How to Apply

If you are a self-motivated individual ready to contribute to a productive work environment, we encourage you to apply. Please submit your resume and a cover letter detailing your relevant experience.

Contact Details

• Email an up-to-date CV with covering letter to – [e-mail]
• To call and leave us your details – Please call 07401 262088.
• WhatsApp – Name / location / Job and if you drive or not – 07947 343785.

Data Protection Notice

Fox Resourcing & Recruitment will use the information provided in your application for recruitment, selection, HR management, and employment-related purposes in respect of successful candidates. Your personal information will be kept confidential and will not be disclosed to third parties without your consent, except where necessary to verify information provided, deliver employment-related services (such as payroll or benefits), or comply with legal obligations. We maintain appropriate procedures and technologies to ensure the security, integrity, and confidentiality of all personal data from collection through to deletion. We process your data under our legitimate business interests in providing recruitment services, or where you have given explicit consent. You have the right to access, correct, or request deletion of your personal data, and to restrict or object to its processing, in accordance with the UK GDPR. To exercise these rights, contact us at - [e-mail]. For more information on how we handle your data, please see our Privacy Policy.

Candidate Declaration

By submitting my application, I confirm that the information I have provided is true and complete. I consent to the use of my personal data as outlined above. I understand that providing false or misleading information may result in disqualification or dismissal.