Office Administrator

Greenshaw Learning Trust; Five Acres; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading multi-academy trust is seeking an Administrator - Reception to support their team at Five Acres High School. The successful candidate will manage various administrative tasks, demonstrate strong organizational and communication skills, and show a commitment to safeguarding children. This role offers professional development opportunities and involvement in school life. Join our mission to encourage students to 'Aim High, Work Hard and Be Kind'.

Benefits

Generous pension scheme

Employee Assistance Programme

Gym Discounts

Free eye tests

Cycle to work scheme

Green car scheme

Qualifications

• At least 5 GCSEs at grade 4 or above including Maths.
• Strong organisational skills with previous administrative experience.
• Excellent problem-solving and customer service skills.

Responsibilities

• Follow school security procedures.
• Provide general administrative assistance.
• Handle sensitive situations with confidentiality.

Skills

Organisational skills

Communication skills

Customer service skills

ICT knowledge

Problem-solving skills

Education

5 GCSEs including Maths

Professional development evidence

Tools

Google Workspace

Microsoft Office

Job description

We have an exciting opportunity for an Administrator - Reception to join us and become an integral member of the support team. This is a school that will give you an opportunity to demonstrate you are remarkable. Five Acres High School is one of the top 3.5% of schools nationally for progress and recently rated 'Good' by OFSTED. Our world class school quality mark and school of character kitemark plus show this. This is a school that will give you an opportunity to demonstrate you are remarkable. Our values are ambition, confidence, creativity, determination and respect and we pride ourselves on ensuring students work towards our mission which is to encourage students to 'Aim High, Work Hard and Be Kind'. Greenshaw Learning Trust is a highly successful multi academy trust that provides excellent quality, comprehensive, non-selective and inclusive education through primary schools and secondary schools. Our schools are based in London, Surrey, Berkshire, Gloucestershire and South Gloucestershire, Bristol and Plymouth. We also have three shared service hubs with remote / hybrid working opportunities where appropriate. We are building a family of like-minded schools, that collaborate to provide mutual support, share their good practice and learn from each other, whilst retaining and developing their own distinctive character. We thrive from collaboration at every level. We encourage a culture of sharing ideas and learning from one another. As a Trust of schools, we are 'Always Learning'.

Main responsibilities

• Follow school security procedures regarding access and entry to the premises.
• Provide general administrative assistance including texting/emailing parents, creating letters, printing and scanning.
• Undertake routine clerical tasks to support the administrative processes carried out in the school.
• Order and maintain stock supplies including paper and ink toners. Be the main point of contact for copier service engineers, including reporting copier faults.
• Assist in the use of our school communication system for educational visits, catering, extra-curricular activities and parental financial contributions.
• Handle difficult situations and issues with sensitivity and calm, ensuring safeguarding of pupils, data protection and strict confidentiality at all times. Report any concerns to the appropriate person.
• Ensure all appropriate information and communications are disseminated to appropriate staff.

Qualifications and requirements

• At least 5 grade 4 and above GCSEs (equivalent to Grade C) to include Maths.
• Evidence of professional development in a relevant discipline.
• Previous administrative experience demonstrating strong organisational skills.
• Excellent problem solving and organisational skills.
• An excellent communicator with students, staff and parents/visitors - sensitive, compassionate and effective.
• Excellent customer service skills including written and verbal.
• Ability to demonstrate literacy and numeracy skills, including attention to detail.
• Excellent working ICT knowledge including Google and Microsoft Office.
• Excellent interpersonal and teamwork skills.
• Display a conscientious and logical approach to a variety of tasks necessary for the smooth running of the school and a willingness to be flexible.
• Able to establish good working relationships with a wide range of people - students, colleagues and parents.
• A high level of professional integrity, energy and enthusiasm.
• A willingness to become involved in all aspects of school life.
• Committed to the safeguarding of children.

Benefits and professional development

• Professional development and career progression.
• Generous pension scheme.
• An Employee Assistance Programme.
• Gym Discounts.
• Free eye tests.
• Cycle to work scheme.
• Green car scheme.
• Being part of a great team and expanding organisation.