Office Administrator

eTeach UK Limited; Coleford; On-site; GBP 20,000 - 25,000; Full time

Job summary

A reputable educational institution in Coleford is seeking an Administrator - Reception to join their support team. The role involves general administrative duties, following security procedures, and maintaining stock supplies. Ideal candidates should have strong organisational and communication skills, with at least 5 GCSEs including Maths and English. This position offers professional development and generous perks including a pension scheme and gym discounts.

Benefits

Professional development and career progression

Generous pension scheme

Employee Assistance Programme

Gym discounts

Free eye tests

Cycle to work scheme

Green car scheme

Qualifications

• GCSEs including Maths and English.
• Previous administrative experience required.
• Committed to safeguarding children.

Responsibilities

• Follow school security procedures.
• Provide general administrative assistance.
• Order and maintain stock supplies.

Skills

Organisational skills

Communication skills

Customer service skills

ICT knowledge

Interpersonal skills

Education

At least 5 GCSEs (Grade 4/C or above)

Tools

Google

Microsoft Office

Job description

Overview

Thank you for your interest in working at Five Acres High School. We have an exciting opportunity for an Administrator - Reception to join the support team. Five Acres High School is among the top 3.5% of schools nationally for progress and was recently rated ‘Good’ by OFSTED. Our values are ambition, confidence, creativity, determination and respect, and we aim to help students Herbert to: Aim High, Work Hard and Be Kind.

Greenshaw Learning Trust is a successful multi-academy trust providing inclusive education across primary and secondary schools in London, Surrey, Berkshire, Gloucestershire, South Gloucestershire, Bristol and Plymouth. We have three shared service hubs with remote/hybrid working where appropriate. We foster a culture of collaboration and continual learning: we are ‘Always Learning’.

Main responsibilities

• Follow school security procedures regarding access and entry to the premises.
• Provide general administrative assistance including texting/emailing parents, creating letters, printing and scanning.
• Undertake routine clerical tasks to support administrative processes in the school.
• Order and maintain stock supplies including paper and ink toners. Be the main point of contact for copier service engineers, including reporting copier faults.
• Assist in the use of our school communication system for educational visits, catering, extra-curricular activities and parental financial contributions.
• Handle difficult situations with sensitivity and calm, ensuring safeguarding of pupils, data protection, and strict confidentiality; report any concerns to the appropriate person.
• Ensure all appropriate information and communications are disseminated to relevant staff.

What you will need

• At least 5 GCSEs (Grade 4/C or above) including Maths and English.
• Evidence of professional development in a relevant discipline.
• Previous administrative experience demonstrating strong organisational skills.
• Excellent problem solving and organisational skills.
• Excellent communication with students, staff and parents/visitors; sensitive, compassionate and effective.
• Excellent customer service skills including written and verbal.
• Strong literacy and numeracy skills with attention to detail.
• Good ICT knowledge including Google and Microsoft Office.
• Excellent interpersonal and teamwork skills; flexible and conscientious.
• Ability to establish good working relationships with a wide range of people—students, colleagues and parents.
• High level of professional integrity, energy and enthusiasm; willingness to be involved in all aspects of school life.
• Committed to safeguarding children.

What’s in it for you

• Professional development and career progression.
• Generous pension scheme.
• Employee Assistance Programme.
• Gym discounts.
• Free eye tests.
• Cycle to work scheme.
• Green car scheme.
• Being part of a great team and expanding organisation.

Please download the recruitment pack for further information.

Closing date for receipt of applications is Sunday 5 October 2025. We reserve the right to appoint before the closing date.

We are committed to building an inclusive, diverse workplace where everyone can thrive. If you require any support or adjustments to interact with us, please let us know. Greenshaw Learning Trust is committed to safeguarding and promoting the welfare of children and young people and expects staff and volunteers to share this commitment.