Offer Engineer

Konecranes Demag UK Ltd; Crawley; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading industrial solutions provider based in Crawley is seeking an Offer Support Engineer to bridge customer requirements with technical feasibility. The role involves preparing and validating technical and commercial offers, ensuring compliance with company standards, and supporting the sales team in negotiations. Ideal candidates will have a strong technical background and experience in the service product market and should be adept at collaborating with various teams to deliver accurate proposals.

Qualifications

• Experience in preparing technical and commercial offers.
• Understanding of customer requirements and project specifications.
• Ability to collaborate with cross-functional teams.

Responsibilities

• Collaborate with the sales team to understand customer needs.
• Prepare technical and commercial offers with pricing and terms.
• Validate technical solutions with engineering and supply chain teams.

Skills

Technical knowledge

Understanding of service products

Job description

Job Description

The Offer Support Engineer plays a key role in supporting the external services sales team and project delivery managers by developing, preparing, and validating technical and commercial offers for customers. This role bridges the gap between customer requirements, technical feasibility, and commercial considerations, ensuring that proposals are accurate, competitive, and aligned with Konecranes strategy.

This role would be ideally suited to a person that has technical knowledge and an understanding of how Konecranes select and deliver our service products, including retrofits, new hoists, radio controls and other technical solutions.

Key Responsibilities

• Collaborate with the external sales team to understand customer needs, project specifications, and application requirements.
• Prepare and structure technical and commercial offers, including pricing, scope, and delivery terms.
• Ensure offers are compliant with company standards, policies, and customer requirements.
• Liaise with engineering, product management, and supply chain teams to validate technical solutions and cost structures.
• Confirm the equipment configured meets or exceeds the customers need.
• Support the sales team during customer negotiations by providing technical clarifications and justifications.

Maintain accurate records of offers, quotations, and supporting documentation within t...