Occupational Health Technician

Harmonia Careers; Plymouth; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A healthcare service provider is looking for an Occupational Health Technician to join their OH Screening Team. You will conduct health screenings, ensure quality service delivery across various industries, and manage client communication. The role requires flexibility for travel across the UK, and the ideal candidate will possess effective communication skills and a relevant qualification. Benefits include competitive annual leave, a pension scheme, and training support.

Benefits

Pension contributions

33 days annual leave

Life insurance scheme

Income protection

Health Cash Plan Scheme

Flexible Working Hours

24/7 EAP Counselling line

Qualifications

• Experience delivering health screening or medicals is preferable but not essential.
• Ability to collate, prepare, and deliver wellbeing content.
• Understanding of Confidentiality.

Responsibilities

• Conduct health surveillance and fitness for work medicals.
• Perform drug and alcohol screening.
• Ensure excellent customer experience.

Skills

IT Literacy

Effective communication skills

Highly organised and process-driven

Client communication management

Good report writing skills

Education

Sports Science Qualification or similar

Job description

Overview

A fantastic opportunity has arisen within PAM Occupational Health Solutions for an Occupational Health Technician to join our OH Screening Team within the Private/Public sector and support some of our well-established clients. Covering - Plymouth, Devon & Exeter, and willingness to travel UK Wide - Car allowance provided.

You will be expected to contribute to the Occupational Health Screening division’s success, working closely with your regional colleagues, other associated clinicians and client services colleagues to ensure the delivery of Safe, Effective, and Quality Occupational Health services.

The successful candidate will be responsible for the support and delivery of Occupational Health Services on various contracts from construction to the food industry, providing a high-quality health screening service to our client's employees, whilst increasing the business quality through effective relationship building with employees & managers.

Traveling is a key part of the role as the role is peripatetic and a willingness to travel UK-wide is needed to attend training and cover annual leave and sickness absence, however, PAM will always look to minimise this.

Hours/Working Week are Monday-Friday 40 hours per week.

Key Accountabilities & Responsibilities

• Conduct all aspects of health surveillance and fitness for work medicals/safety critical medicals in line with client standards and requirements
• Drug and alcohol screening
• Ensure that all documentation is uploaded to OHIO in the relevant areas
• Store all data in line with Data Protection Principles
• Maintaining confidentiality at all times
• Ensuring KPI’s are met
• Ensuring consistency of service delivery
• Monitoring OHIO compliance to ensure that all information is correct and complete
• Ensuring an excellent customer experience
• Keep working practices in line with company accreditations including ISO 9001, 27001, SEQOHS, RISQS, and IIP
• Ensure all medical equipment is calibrated and safety tested
• Providing support to new team members
• Escalations are conducted appropriately
• Work in collaboration with all members of the OH Team

Skills, Experience & Qualifications

• Sports Science Qualification or similar/Occupational Health Technician experience delivering health screening/medicals is preferable but not essential
• Competent at managing client communication
• Highly organised and process-driven individual
• Ability to liaise with other departments and colleagues to achieve results
• Results orientated and customer-focused
• IT Literacy
• Effective communication skills.
• Ability to collate, prepare and deliver wellbeing content
• Good organisation skills, the ability to work to deadlines and prioritise.
• The ability and commitment to desire to be part of a team that seeks to provide the highest levels in a professional services business.
• Understanding of Confidentiality
• Good report writing skills

Our Values & Benefits

• We pay your auto-enrolment pension contribution of 8%, you can also make enhanced contributions which are matched up to a further 5%
• 33 days annual leave including bank holidays with the option to buy or sell up to 5 days (FTE)
• Life insurance scheme valued at 4x your annual salary
• Income protection
• Health Cash Plan Scheme, which covers you for things like Opticians, Dental Treatment and even Physio if needed!
• Perkbox membership with amazing discounts on things like food and drink, retail and days out, all through our rewards scheme
• Long service rewards
• Flexible Working Hours
• Access to a 24/7 EAP Counselling line and a 24/7 GP line and wellness support
• Support with training and development
• Group Income Protection

At PAM we are passionate about people and delivering our Everyday Things That Matter Values and Behaviours to our customers and our colleagues. Our cultural philosophy is based on putting our people first, creating high performing teams who deliver great services for our clients.

We’re looking for driven and ambitious professionals to join our team, who are just as passionate about our philosophy and values as we are.

Equality & Diversity

PAM group are committed to creating an inclusive and diverse workplace where everyone is valued and respected. We welcome applications from people of all backgrounds, including but not limited to race, ethnicity, gender expression, age, disability, sexual orientation, religion and socioeconomic status. We believe everyone should have the same opportunities for employment and promotion based on their ability, qualifications and suitability for the work.