North Tyneside Mental Health Assertive Engagement Worker

Changing Lives; North Shields; On-site; GBP 25,000 - 35,000; Full time

Job summary

A charity organization in North Shields is seeking committed professionals to provide emotional and practical support to individuals tackling dependency challenges. You will work closely with colleagues and external partners, fostering engagement in community activities and delivering therapeutic sessions. The ideal candidate should demonstrate empathy, strong communication skills, and a passion for helping others on their recovery journey. The work environment emphasizes inclusion and support for both staff and clients.

Benefits

Diverse and inclusive work environment

Opportunities for professional growth

Support from colleagues with lived experience

Qualifications

• Experience working with individuals facing dependency challenges.
• Ability to build trusting relationships and provide emotional support.
• Skill in community engagement and therapeutic approaches.

Responsibilities

• Provide emotional and practical support to individuals in recovery.
• Engage proactively with external partners for effective communication.
• Deliver therapeutic one-to-one and group sessions.

Skills

Empathy

Communication

Team collaboration

Job description

Our dedicated treatment and recovery services offer tailored support to help people challenge dependency. We understand that recovery from dependency is a personal process, and we know that it is possible with the support.

About the Job

At Changing Lives, we recognise that substance dependency is often something that emerges linked to life experiences and we are here to help people explore, make meaning and decide what changes they would like to make moving forward.

We work with people at every stage of their recovery journey. We offer an effective therapeutic support for people, and on-going support as life progresses. We also support people to connect within their communities and to other services that can help with other issues arising, including employment, housing, family relationships, mental health and more.

The post holder will work collaboratively with colleagues in the team and within Changing Lives, alongside a range of external partners and other professionals working within the person's care. Engaging proactively with other practitioners to ensure effective communication and a person-centred support. A key aspect of the role is building effective, trusting relationships with individuals who access the service, supporting their growth, recovery, and long-term wellbeing. The service also actively works to reduce the stigma surrounding mental health.

The role involves working across the North Tyneside area, providing emotional and practical support to individuals while encouraging and supporting engagement in community-based activities. You will deliver therapeutic one-to-one and joint sessions alongside a team-based approach that includes community asset building and psychosocial interventions.

You will provide advice and guidance to individuals on their available options, supporting them to stabilise their situation and access appropriate services and support where required. This includes providing flexible and outreach assertive engagement to individuals involved with the Community Treatment Teams (CTT) in North Tyneside.

Changing Lives is a nationwide charity helping people facing the most challenging of circumstances to make positive change - for good. We believe that everyone deserves a safe home, a rewarding job and a life free from addiction or abuse. We know that given the right support, anyone can change their life for the better.

Our services across the country help thousands of people each year who are experiencing a wide range of complicated challenges, including homelessness, drug and alcohol addiction, unemployment, involvement with the criminal justice system, sexual exploitation and domestic abuse. By focusing on their strengths, potential and opportunities, we support the people we work with to overcome their problems and live safe, successful, independent lives.

Our charity is powered by over 600 passionate colleagues who bring a diverse and inclusive environment for our colleagues to grow. We are proud to say that many have actual lived experience of the challenges faced by those we support. We are looking for committed and compassionate professionals to join our team, who share our enthusiasm for changing lives.