Nightingale Officer

NHS; Manchester; Hybrid; GBP 27,000 - 31,000; Full time

Job summary

A leading healthcare provider seeks a Nightingale Officer to support the ISVA Team in Manchester. This role involves providing essential support and advocacy to diverse clients accessing Sexual Assault Referral Centre services. The ideal candidate should possess strong communication skills, experience in supportive roles, and a solid understanding of related issues. This position offers a salary ranging from £27,485 to £30,162 per annum with some flexibility in working hours including evenings and potential hybrid work options.

Qualifications

• Understanding of safeguarding issues and ability to respond appropriately.
• Experience of maintaining and providing accurate records and data.
• Experience of working with children or young people or adults in a support role capacity.

Responsibilities

• Provide telephone and face to face support within a non-judgmental service.
• Make onward referrals to safeguarding services and counselling services.
• Work in partnership with multi-agency partners.

Skills

Understanding of issues relating to rape and sexual assault

Knowledge of the Criminal Justice System

Excellent written and verbal communication skills

Education

Good standard of education

Certificate in Counselling

Job description

Nightingale Officer

Working within Saint Mary's Sexual Assault Referral Centre (SARC) you will provide support to the Independent Sexual Violence Adviser (ISVA) Team to deliver ISVA services across Greater Manchester.

Undertake specific ISVA tasks as directed by the ISVA Team Lead and/or the SARC Senior management Team.

Offering support, advice and advocacy to adults, children and young people across Greater Manchester who are accessing SARC services.

Main duties of the job

This role requires the post holder to work in partnership with multi‑agency partners, this includes criminal justice agencies; social care teams; forensic physicians and requires developed communication skills and an ability to work alongside other professionals.

The post holder will provide telephone and face to face support within the context of a non‑judgmental and confidential service, supporting the SARC ISVA service. This could include making onward referrals to safeguarding services, counselling services, external agencies and other healthcare services where appropriate following completion of a detailed support needs & risk assessment.

About us

Join Manchester University NHS Foundation Trust (MFT), the largest provider of specialist services, and our Oxford Road Campus in Manchester, the largest health academic campus in Europe – a great place to shape your career. With a workforce of over 30,000 colleagues, we work together to deliver exceptional care to more than 1 million people every year. Behind every patient cared for are people like you – keeping services running smoothly, supporting clinical teams, and helping create safe, welcoming environments for patients and our people alike. At MFT, we believe in the power of teamwork, respect, and inclusion. Our People Plan reflects our commitment to making MFT a place where everyone feels they belong, where your ideas are heard, and your contribution is truly valued. Join us and work smarter with our digital technology and thrive in a collaborative culture that empowers you to deliver your best to ensure that your work behind the scenes creates seamless, high‑quality care and exceptional patient outcomes. Whether you’re just starting out or looking to grow, we offer clear pathways for development and a culture that supports your wellbeing, ambition, and success. Everything you do makes a real difference to the lives of others.

Job responsibilities

To find out more about the key responsibilities and the specific skills and experience you’ll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that you’re even more equipped to make an informed decision to apply to us, you’ll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information you’ll need to be aware of before you submit an application form.

Diversity Matters

MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below.

Person Specification

Experience & Knowledge

• Understanding of issues relating to rape and sexual assault.
• Knowledge, understanding and experience of providing 1‑1 support.
• Knowledge of the Criminal Justice System.
• Clear understanding of safeguarding issues and ability to respond appropriately.
• Understanding of diversity issues particularly in relation to SARC services.
• Experience of maintaining and providing accurate records and data.
• Experience of working with children or young people or adults in a support role capacity.
• Experience of working within Criminal Justice services.
• Experience of working within a health/social care/voluntary setting.

Education

• Good standard of education.
• Certificate in Counselling.

Skills & Abilities

• Ability to manage your own workload.
• Evidence of excellent written and verbal communication skills.

Work related circumstances

• Flexibility in working hours to cover service delivery, this could include some evenings.
• Ability to work flexibly to meet the needs of the service.
• Some hybrid work, where appropriate and to meet service demand.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Salary

£27,485 to £30,162 a year, per annum, pro rata