Night Supervisor | Luxury Hotel Guest Experience Lead

Malmaison Hotel Du Vin Holdings Limited; Bristol; On-site; GBP 60,000 - 80,000; Full time

Job summary

A premier hotelier in the UK is seeking a Night Supervisor for their Bristol location. In this hands-on role, you'll manage hotel operations from nightfall to sunrise, ensuring top-notch guest service and maintaining brand standards. Ideal candidates have proven experience in hospitality and a passion for delivering exceptional service. The position includes competitive pay and a range of perks, from discounted accommodation to wellness programs, making it an excellent opportunity for career development.

Benefits

Discounted staff room rates

Healthcare Cash Plans

Fully funded apprenticeship programs

Cycle to work scheme

Employee Assistance Programme

Qualifications

• Experience in a hospitality role preferred.
• Ability to manage guest expectations effectively.
• Willingness to learn and develop within the role.

Responsibilities

• Oversee hotel operations from night to morning.
• Manage guest expectations and service standards.
• Ensure a high-quality experience for all guests.

Skills

High standards of service

Guest management

Team collaboration

Job description

A premier hotelier in the UK is seeking a Night Supervisor for their Bristol location. In this hands-on role, you'll manage hotel operations from nightfall to sunrise, ensuring top-notch guest service and maintaining brand standards. Ideal candidates have proven experience in hospitality and a passion for delivering exceptional service. The position includes competitive pay and a range of perks, from discounted accommodation to wellness programs, making it an excellent opportunity for career development.