Night Supervisor - Holiday Inn Peterborough

Valor Hospitality Careers UK; Peterborough; On-site; GBP 27,000; Full time

Job summary

A hospitality company in Peterborough is seeking a Night Supervisor to run the Front Desk and support management with Night Audit tasks. The ideal candidate will have a strong background in hotel operations and exceptional communication skills. This is a crucial role that requires flexibility and the ability to accommodate guests' needs. The company offers competitive pay and various employee benefits, including discounts and wellness programs.

Benefits

Exclusive discounts for you, your friends, and family

Discounted stays at hotels

50% discount on dining

Free meals while on duty

Employee assistance program

Fully funded apprenticeship programmes

Qualifications

• Strong background in a branded hotel, especially in front of house.
• Ability to deliver brand standards at all times.
• Experience with guest service and handling requests.

Responsibilities

• Oversee the Front Desk operations as a Night Supervisor.
• Support management with Night Audit tasks.
• Prepare the hotel for the day ahead.

Skills

Strong communication skills

Front desk operations

Flexibility

Job description

Overview

£26,436.80 per annum/£12.71 per hour, 40 hours per week

Do you have strong background in a branded hotel working in a front of house or reception team? Can you deliver brand standards anytime of the day?

The Night supervisor is responsible for the running of the Front Desk and will support the management team with Night Audit. With knowledge of the Hotel’s products and services you can dealing with all guest’s requests. This may include additional room amenities or delivering room service. This role requires flexibility to adapt on shift and use initiative to prepare the hotel for the day ahead. Great communication skills and the ability to work as part of a team is essential.

Benefits

• Exclusive discounts for you, your friends and family
• Valor team member rates at our UK hotels, with rooms from just £30 Bed&Breakfast.
• Discounted stays for friends and family.
• 50% discount when dining in our restaurants and bars.
• Free meals while on duty, keeping you well-fuelled.
• Access to high-street discounts on a range of shops, experiences and more.
• Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
• Generous refer-a-friend bonuses, starting at £250.

Wellbeing and health

• A calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.
• Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.
• Healthcare Cash Plan options, from just £5 per month.

Career growth

• Fully funded apprenticeship programmes.
• Internal development programmes, designed to support you as you grow within your role.
• Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.

Fancy joining our team?

We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Across the UK, we currently operate 37 hotels across leading brands such as Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans for 2025 and beyond.