Night-Shift Team Leader: Lead Store & Customer Service

Co-op Group; Sefton; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading retail organization in Sefton is seeking a Customer Team Leader who will provide exceptional service while managing daily store operations. You'll coach team members, ensure store safety, and engage with the local community. Ideal candidates will have strong leadership, organizational skills, and a genuine care for customer needs. This full-time position includes a competitive hourly wage, paid training, and a range of benefits like discounts and healthcare services.

Benefits

36 days holiday

Pension with up to 10% contribution

30% discount on Co-op products

Virtual healthcare services

Qualifications

• Ability to lead and support a team while working on the shop floor.
• Great interpersonal skills to build relationships with customers and colleagues.
• Strong organizational and problem-solving skills.

Responsibilities

• Provide friendly, welcoming service and manage store operations.
• Coach and develop team members, fostering an inclusive culture.
• Ensure store safety and operational efficiency.

Skills

Customer care

Leadership

Team management

Organizational skills

Problem-solving

Job description

A leading retail organization in Sefton is seeking a Customer Team Leader who will provide exceptional service while managing daily store operations. You'll coach team members, ensure store safety, and engage with the local community. Ideal candidates will have strong leadership, organizational skills, and a genuine care for customer needs. This full-time position includes a competitive hourly wage, paid training, and a range of benefits like discounts and healthcare services.