Night Shift Resident Services Advisor

Student Roost; Nottingham; On-site; GBP 29,000; Full time

Job summary

A leading student housing provider is seeking a Night Owl (Customer Service Advisor) for its Nottingham property. The full-time position involves working four nights on and four nights off, providing exceptional support to students. Responsibilities include engaging with residents, managing payments, organizing events, and addressing maintenance needs. Ideal candidates are enthusiastic about delivering excellent service in a dynamic environment. Join a friendly team and make a difference in students' lives during their critical academic journey.

Benefits

Competitive salary

Career growth opportunities

Supportive team environment

Qualifications

• Must be a people person with a passion for student support.
• Experience in customer service or related fields is essential.
• Ability to work independently during night shifts.

Responsibilities

• Be the point of contact for residents during night hours.
• Organize social events for residents.
• Conduct room inspections and handle maintenance requests.

Skills

Customer service

Communication

Event organization

Problem-solving

Job description

A leading student housing provider is seeking a Night Owl (Customer Service Advisor) for its Nottingham property. The full-time position involves working four nights on and four nights off, providing exceptional support to students. Responsibilities include engaging with residents, managing payments, organizing events, and addressing maintenance needs. Ideal candidates are enthusiastic about delivering excellent service in a dynamic environment. Join a friendly team and make a difference in students' lives during their critical academic journey.