Night Resident Experience Specialist - Community & Events

Found; Manchester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading lifestyle operator in the UK is seeking a Resident Experience Team Member (Nights) to create unforgettable living experiences for residents. This full-time role requires a passion for exceptional customer service and the ability to thrive under pressure. You will be responsible for handling resident communication, supporting community events, and resolving issues swiftly. Join our vibrant team in Manchester and contribute to a positive and welcoming community atmosphere.

Qualifications

• A passion for delivering exceptional customer service.
• Ability to thrive under pressure in a fast-paced environment.
• Skills in fostering a positive and welcoming atmosphere.

Responsibilities

• Handle resident communication and support community events.
• Address and resolve resident issues effectively.
• Create unforgettable living experiences for residents.

Skills

Exceptional customer service

Community engagement

Problem-solving abilities

Job description

A leading lifestyle operator in the UK is seeking a Resident Experience Team Member (Nights) to create unforgettable living experiences for residents. This full-time role requires a passion for exceptional customer service and the ability to thrive under pressure. You will be responsible for handling resident communication, supporting community events, and resolving issues swiftly. Join our vibrant team in Manchester and contribute to a positive and welcoming community atmosphere.