Night Replenishment, Supermarket Assistant

John Lewis Partnership; Milngavie; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading UK employer is seeking a part-time Supermarket Assistant in Milngavie. You will be responsible for stock replenishment, fulfilling online orders, and supporting the team. Strong communication skills are essential, and experience in customer service is advantageous. The role offers flexible hours across seven days, ensuring a good work-life balance.

Qualifications

• Ability to work effectively as part of a team and with customers.
• Experience in a customer-facing role is welcomed.

Responsibilities

• Stock replenishment and ensuring shelves remain full.
• Fulfilling online customer orders for delivery.
• Reducing wastage by following product due diligence.
• Supporting other team members as needed.
• Maintaining a safe and tidy working environment.

Skills

Communication skills

Job description

About the role

As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our customers expect. Your drive to go the extra mile will make the impression our customers have about the Waitrose brand and keep them returning by earning their trust and loyalty.

Due to working time regulations, applicants must be 18 years or over to apply.

If you are employed on or before 4 October 2025, in addition to the pay stated, you will receive a shift premium for hours worked between 22:00 and 06:00. This will be paid at the pay range minimum rate for your role.

Key Responsibilities

• Stock replenishment – ensuring shelves remain full and products are in the right place at the right time for customers.
• Fulfilling online customer orders ready for delivery to customers’ doors.
• Reducing wastage by following product due diligence and markdowns for items nearing their sell-by dates.
• Working with the wider shop team to support when needed including checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more.
• Maintain a safe and tidy working environment with general shopkeeping tasks.

Essential skills/experience

• Communication skills to enable you to work effectively as part of a team and with customers.

Desirable skills/experience

• Experience of working in a customer-facing role is welcomed.
• Up-to-date knowledge and strong interest in food and drink trends.
• Flexible approach to support the whole branch.

Various hours of part-time work (30 hours per week) across seven days between the hours of 20:00 and 07:00.

The partnership

We’re the largest employee owned business in the UK and home of John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world.

We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. We never knowingly undersell on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.

As Partners we share the responsibility of ownership and its rewards. We use our voices to contribute to our success, working together through good and challenging times, upholding our behaviours and treating everyone with kindness and respect.

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can thrive. Growing ourselves individually, and as a collective.

As Partners, we make all the difference. And, we all own it.

Important points to note

It’s important to note that some roles may be subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process. DBS checks will be carried out by a third-party registered body and financial probity checks may also be required for some roles.

We also recommend applying as soon as possible as vacancies can close early if we see a high number of applicants.

We want all Partners to have a good work-life balance and we support flexible working. This may include flexible or compressed hours, job sharing or shorter hour contracts where possible. Please discuss this further with the hiring manager during your interview.