Night Porter - Part Time

Dalata Hotel Group Plc; Manchester; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading hotel chain in Manchester is seeking a Part Time Night Porter. In this role, you will check in/out hotel guests, maintain cleanliness throughout the hotel, and assist with various guest requests. The ideal candidate should be experienced in customer service, possess strong organizational skills, and be able to thrive in a busy environment. This position offers employee benefits like free meals, discounts, and development opportunities.

Benefits

Free employee meals on duty

50% Off F&B in all properties

€60 employee rate on rooms

30% off Friends & Family rate

Extra AL day for every year worked

Employee Assistance Programme

Cycle to Work Scheme

Pension access

Development Opportunities

Fun Team Building Activities

Qualifications

• Experience in working with customers.
• Able to work in a busy environment.

Responsibilities

• Check in and out hotel guests as required.
• Responsible for the cleaning of areas in the hotel.
• Ensure cleanliness of the front entrance and outside of the hotel.
• Full understanding of the hotel's fire procedures.
• Setting up meeting rooms.

Skills

Good spoken English

Strong organizational skills

Customer service experience

Team player

Job description

Night Porter - Part Time

You will receive training through our Dalata Academy to help you learn important skills. You will also meet experienced team members who can help you grow. At Dalata, we believe in promoting from within. If you work hard, you can have new opportunities in the future. Join us and be part of a friendly team!

Responsibilities

• Check in and out hotel guests as required, as well as assist with guest requests in relation to luggage/porterage.
• Responsible for the cleaning of areas in the hotel, including but not restricted to the lobby, back office, stairways, restaurant and bar floor, public and staff areas and the meeting room floor.
• Responsible for cleaning other areas as directed by the manager on duty and also as per the nightly checklist, which may include the set-up of function rooms, the breakfast area, etc.
• Responsibility for the front entrance and outside of the hotel and ensuring that it is clean and tidy at all times. This includes emptying bins, picking up rubbish etc.
• To have a full understanding of the hotels' fire procedures to ensure the safety of all staff and guests at all times.
• Responsibility for setting up meeting rooms.
• Experience in working with customers.
• Good spoken English.
• Strong organizational skills.
• Able to work in a busy environment.
• Be a good team player.

Benefits

• Free employee meals on duty
• 50% Off F&B in all properties
• €/£60 employee rate on rooms for all Dalata owned hotels
• 30% off the Friends & Family rate
• Extra AL day for every year worked (5 days to a maximum of 5 days)
• Employee Assistance Programme.
• Cycle to Work Scheme/Transport Schemes
• Pension access (Ask your HR Manager for local pension information)
• Development Opportunities through our Dalata Academy- support your career journey
• Staff Appreciation Initiatives, Fun Team Building Activities and regular charity events