Night Porter

Malmaison Belfast; Stratford-upon-Avon; On-site; GBP 18,000 - 22,000; Full time

Job summary

A prominent hotel brand in Stratford-upon-Avon seeks a Night Porter to oversee hotel operations and ensure guest satisfaction during night shifts. Responsibilities include welcoming guests, maintaining cleanliness, and assisting with luggage. Ideal candidates should have night shift experience and excellent communication skills. Flexible shifts are available, with opportunities for career advancement.

Benefits

Career training

Nationally recognized apprenticeships

Qualifications

• Experience in a similar role beneficial.
• Experience of night shift work is essential.

Responsibilities

• Oversee hotel operations from sundown to sunrise.
• Welcome guests and maintain public areas.
• Assist guests with luggage and conduct safety audits.

Skills

Excellent communication

Organised

Job description

Night Porter, Hotel du Vin Stratford

The Night Porter is instrumental in overseeing the running of the hotel from sundown to sunrise. This is a hands on role managing the guest expectations and ensuring the standards of the brand are maintained.

As guests sleep sound in their beds, the Nights team keep everything running like clockwork. Your role as Night Porter will involve taking responsibility for the Food & Beverage Department of the hotel during the night, you will welcome our guests to the hotel in a friendly and helpful manner, ensuring that the public areas are kept immaculate - you will be cleaning public areas and preparing meeting and event spaces ready for the next day.

You will be assisting guests with their luggage, dealing with any enquires and carrying out nightly Health and Safety audits. You will be organised, an excellent communicator.

Experience of working in a similar role is beneficial and experience of night shift work is essential.

We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means we can offer great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.

If you are looking for career training, we offer nationally recognized apprenticeships which sit alongside our detailed brand training. We'll help you be 'The Difference' between good and great guest experiences.

Successful candidates for this role can look to progress through to Night Supervisory or Assistant Night Management roles.

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