Night Porter

Perle Hotels Ltd.; Portree; On-site; Part time

Job summary

Join a luxury hotel group in Portree as a Night Porter, providing exceptional guest service in a seasonal role. You will be the primary point of contact for guests, ensuring their satisfaction and a welcoming atmosphere. Enjoy benefits like competitive pay, pension, free gym access, and staff discounts in a breathtaking Highland location.

Benefits

Hourly rate of £13.50

Company Pension

Free 24-hour access to Skye Gym

Refer a friend Bonus

Employee Discounts

Discounted hotel rates

Meals on shift

Employee Assistance Programme

Heavily Subsidised Staff Accommodation

Uniform provided

Qualifications

• Passionate about guest service and ensuring customer satisfaction.
• Prior experience with hospitality systems is preferred but not required.

Responsibilities

• Act as the first point of contact for guests.
• Create a welcoming atmosphere and assist customers.
• Handle multiple tasks and work independently.
• Ensure guest satisfaction and safety during night shifts.

Skills

Problem-solving

Guest service

Multi-tasking

Self-motivation

Tools

Stayntouch

Lightspeed

Job description

Our Bosville, Marmalade, and Bracken Hide Hotels are hiring a Night Porter to join their teams in Portree, The Isle of Skye. This is a seasonal contract, working 40 hours per week, 5 days out of 7, from Monday to Sunday.

This is a guest-facing position; as a night porter, you will be the first point of contact for guests at the hotel, making it crucial to create a great impression. The night porter should be professional, polite, knowledgeable, self-motivated, and helpful, always ready to assist customers with a positive attitude, ensuring guest satisfaction. Multi-tasking and functioning under pressure are part of the daily routine. The Night Porter will often be the only person in the hotel and must be comfortable working alone.

We seek candidates passionate about guest service, with problem-solving skills, and pride in their work. Prior experience with Stayntouch and Lightspeed systems is preferred but not required.

What's in it for you?

• An hourly rate of £13.50 (+ £1.00 housing allowance if you do not require subsidised staff accommodation)
• Company Pension
• Free 24-hour access to Skye Gym
• Refer a friend Bonus
• Employee Discounts
• Friends & family discounted hotel rates across the group
• Meals on shift
• Employee Assistance Programme
• Heavily Subsidised Staff Accommodation *Terms and Conditions Apply
• Uniform

Who are we?

Perle Hotels is a small luxury hotel group focusing on a modern hotel experience in Scotland. The hotels have been lovingly restored and provide a haven of tranquility in stunning Highland locations. Our hotels are designed to offer the best amenities with interiors reflecting the surrounding countryside.

Where?

This position is in Portree, Isle of Skye, at our three hotels; The Bosville, Marmalade, and the Bracken Hide. The island is renowned; recognized by Conde Nast as one of the top ten islands in Europe and by Elite Daily as the number 1 least predictable place to visit in your 20s. Recently, the island was voted the 4th best island in the world to visit by National Geographic magazine.

Skye offers a rugged, remote retreat from everyday life, providing space and inspiration for personal reflection. We believe Skye is an ideal environment to offer an authentic experience, emphasizing the unique character of the island rather than typical tourist clichés. Our goal is to give discerning travelers a sense of having truly visited Skye, not just any island in the world.