Night Porter

Malmaison Hotel Liverpool; Liverpool City Region; On-site; GBP 13,000; Full time

Job summary

A hotel in Liverpool seeks a Night Porter to oversee operations from sundown to sunrise. Key responsibilities include managing the Food & Beverage Department, ensuring cleanliness, and assisting guests. Candidates should have experience in similar roles and be available for night shifts. The position offers a competitive hourly rate and opportunities for career advancement through training and apprenticeships.

Benefits

Heavily discounted Staff Room Rates

Discounted Friends and Family Room Rate

35% off dining

Fully funded Apprenticeship programmes

High Street Discounts

Cycle to work scheme

Healthcare Cash Plans

Referral schemes

Uniform provided

Wellness campaign days

Complimentary stays on anniversaries

Employee Assistance Programme

Qualifications

• Experience in a similar role beneficial.
• Essential experience of night shift work.
• Flexible availability required.

Responsibilities

• Oversee hotel running from sundown to sunrise.
• Manage Food & Beverage Department during the night.
• Prepare meeting and event spaces for the next day.

Skills

Excellent communication

Organizational skills

Customer service

Job description

Overview

About The Location: Opened 2007. 130 bedrooms. 120-seater Bar & Grill. 6 private event spaces - largest seats up to 100. Surround yourself with views of the River Mersey on the world-famous docks and waterfront. The hotel is within walking distance of the Museum of Liverpool, The Tate, M&S Bank Arena. Liverpool hosts world-class events year-round with a rich cultural scene.

Role

Role: Night Porter

Location: Liverpool

Pay: Up to £13.00 per hour (Including Service Charge TRONC) = total potential earnings of £13 per hour.

The Night Porter is instrumental in overseeing the running of the hotel from sundown to sunrise. This is a hands-on role managing guest expectations and ensuring the standards of the brand are maintained. As guests sleep, the Nights team keep everything running like clockwork. Your role will involve taking responsibility for the Food & Beverage Department during the night, welcoming guests in a friendly and helpful manner, ensuring public areas are kept immaculate, cleaning public areas and preparing meeting and event spaces for the next day. You will assist guests with luggage, deal with enquiries and carry out nightly Health and Safety audits. You will be organised and an excellent communicator.

Experience of working in a similar role is beneficial and experience of night shift work is essential.

We are open 7 days a week 365 days a year and need people to work a range of shifts and days. We can offer great flexibility if required. Shift patterns and contracted hours can be discussed at interview.

If you are looking for career training, we offer nationally recognized apprenticeships paired with brand training to help you be 'The Difference' between good and great guest experiences. Successful candidates can progress to Night Supervisory or Assistant Night Management roles.

Benefits

• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms from £65 per night.
• Discounted Friends and Family Room Rate with 50% off best available rate.
• 35% off your bill when you dine in our Brasseries and Bistros
• Fully funded Apprenticeship programmes
• High Street Discounts on a range of shops, experiences, holidays and more
• Cycle to work scheme – save up to 40% on bikes
• Healthcare Cash Plans - dental, optical, medical and more from £5 per month
• Referral schemes that pay up to £1500
• A decent uniform
• Wellness & National Campaign Days Calendar
• Wagestream pay access
• Complimentary stays on 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
• We sponsor The Brain Charity
• Employee Assistance Programme – free, confidential advice 24/7
• Our Sustainability Goals: 100% renewable electricity; 70%+ waste recycling; chemical-free cleaning; volunteering for sustainability charities

Interested? Click Apply Now

Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation or age.

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