Night Porter

Marstons PLC; Andover; On-site; GBP 20,000 - 25,000; Part time

Job summary

A local pub company seeks a Night Porter to join their team in Andover, UK. In this role, you will run the establishment overnight, ensuring guest comfort and safety from 11pm to 7am. Responsibilities include being the face of the pub after hours, handling guest inquiries, and preparing for the next day's success. With a focus on personality and a supportive work environment, the company offers a reliable contract and various perks including discounts and opportunities for skill development.

Benefits

30% off at all pubs, restaurants, and hotels

£4.50 meal deal during shifts

Flexible hours

Apprenticeship programmes

Access to mental health support

Qualifications

• Enjoy working throughout the night from 11pm to 7am.
• Able to handle guests' needs professionally and friendly.
• Responsible for safety and security of guests.

Responsibilities

• Run the business overnight and tackle challenges.
• Be on call to support guests' needs.
• Complete tasks for the team’s success the next day.

Skills

Self-reliant

Professionalism

Resourcefulness

Interpersonal Skills

Job description

We’re on the lookout for a Night Porter to join our team!

Make a difference to the moments that matter to us and our guests. As the face of our Marston’s Inns after hours, you’ll be solely responsible for running the business overnight. Self-reliant, you’ll need to enjoy your own company and be resourceful enough to tackle any challenges that arise. But that’s not all, you’ll be on call to support our guests – ensuring their hotel stay is a memorable one.

As Night Porter and part of our wider hotel and pub team you’ll :

• Work throughout the night. Usually between 11pm and 7am
• Be on call to take care of our guests needs, over the phone and face to face
• Be professional and friendly when interacting with guests
• Be responsible for the safety and security of the pub and hotel guests
• Complete tasks that set the pub and hotel team up for success the following day

What comes next is up to you : Whether you’d like to progress your skills and become an expert in the role you join us in, develop and seek that next level up, or explore wider opportunities across our pub, hotels and pub support centre we have a range of career pathways to suit all.

What you get from us :

You’ll be joining an award-winning local pub company that puts people first, lives by people-led values, and offers real opportunities to advance your career - with genuine benefits that include :

• 30% off at all our pubs, restaurants, and hotels
• A reliable hours contract, to give you the security you deserve
• Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
• Flexible and part time hours offered to work around your family or higher education
• Exciting range of high street, online discounts and cashback offers
• Fantastic range of apprenticeship programmes to support your career
• A friendly and lively atmosphere, working alongside passionate and diverse teammates
• Access to Licensed Trade Charity for financial, mental, and emotional well-being support

Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you.

Marston’s. Where people make pubs.