New! Business Transformation Director | Top UK Law Firm

TSR-Legal; Bristol; On-site; GBP 95,000 - 120,000; Full time

Job summary

A leading UK national law firm in Bristol is seeking a Business Transformation Director to guide significant change across the firm. You will lead end-to-end transformation projects that enhance operational efficiency and client service delivery. The ideal candidate will have extensive experience in business transformation, particularly in professional services, and a proven history in digital initiatives. This is an opportunity to impact the firm's operations with modern technologies and collaborative teams.

Qualifications

• Significant experience leading complex business transformation within professional services.
• Strong track record of delivering firm wide digital initiatives.
• Proficiency in data analytics and change management methodologies.

Responsibilities

• Lead end to end transformation programmes for operational efficiency.
• Drive digital transformation in legal operations and client experience.
• Develop governance frameworks to track transformation progress.

Skills

Business transformation leadership

Digital transformation

Client centered initiatives

Strategic thinking

Stakeholder management

Data analytics proficiency

Education

Relevant degree (MBA advantageous)

Tools

CRM systems

Practice management systems

Job description

Are you an experienced transformation leader ready to guide firmwide change within a leading UK national law firm? Our client, a well‑established practice with offices in Bristol, is seeking a Business Transformation Director to lead and deliver strategic transformation programmes that enhance the way the firm operates and serves its clients.

What you will do:

• Lead end to end transformation programmes that strengthen operational efficiency and client service delivery
• Drive digital transformation across legal operations, client experience and internal technology platforms
• Champion client centred initiatives that support seamless and digitally enabled interactions
• Work closely with senior partners and the executive team to deliver high impact change across the firm
• Develop governance frameworks and performance measures to track transformation progress and value
• Foster a culture of innovation, collaboration and continuous improvement across all offices

What you will bring:

• Significant experience leading complex business transformation within professional services, ideally legal or partnership based environments
• A strong track record of delivering firm wide digital initiatives and technology implementations
• A background in data, technology or digital delivery with hands on experience of system or platform deployment
• Strong strategic thinking skills with expertise in client experience design and process improvement
• Excellent leadership, communication and stakeholder management abilities
• Proficiency in data analytics, CRM or practice management systems and change management methodologies
• A relevant degree (an MBA is advantageous)

Additional advantages:

• Experience working within matrixed or multi office organisations
• Understanding of recurring revenue based service models
• A passion for using technology to improve professional services delivery

This role offers the opportunity to shape meaningful change within a respected UK law firm while working with modern technologies and collaborative teams. Apply now, contact Rob at TSR Legal in complete confidence on 02920 388100 / [e-mail]