Network Flushing Team Leader

Portsmouth Water Ltd; Havant; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading UK water utility in Havant is seeking a Network Flushing Team Leader to oversee and manage the flushing programme across the distribution network. This role includes preparing and supervising a team to ensure operations align with internal policies and deliver customer-focused service. Candidates should possess significant experience in the water sector, a NRSWA qualification, and a Level 3 diploma in water process. The company offers generous perks and a supportive work environment, considering flexible working arrangements.

Benefits

Generous pension scheme

Performance-based bonus

Enhanced parental leave

Social events support

Life assurance scheme

Comprehensive wellbeing support

Electric Vehicle Scheme

Cycle to Work Scheme

Health Cash Plan

Qualifications

• Ability to manage varying and conflicting priorities.
• Confident communication skills at all levels.
• Detailed understanding of field operations and activities.
• Must possess a water hygiene card and NRSWA qualification.

Responsibilities

• Prepare and manage the flushing programme.
• Supervise the team to ensure compliance with operating procedures.
• Ensure timely execution of all network activities.

Skills

Ability to work under pressure

Excellent time management

Confident communicator

Relationship management

Understanding of field activities

Numerical assessment

Water hygiene card

NRSWA qualification

Level 3 diploma or equivalent in water process

Previous water company experience

Education

Level 3 diploma or equivalent in water process

Job description

We re making a difference: Together, we can ensure that there is enough water for everyone, now and in the future. We have an opportunity in our Network Department for a Network Flushing Team Leader. The person in this post will be responsible for preparing and managing the flushing programme and the effective flushing of the distribution network, ensuring the effective development, deployment and day to day supervision of the team to ensure that team activities are consistent with and compliment Portsmouth Water operating procedures.

Key Responsibilities

• Ensure that all network activities and operations are undertaken in an appropriate and timely manner with due consideration, communication, and safe execution.
• Ensure all operations are completed in line with the relevant PW policies/procedures/RAMS.
• Review and report on all team key activities and recommend any process improvements to maintain and enhance PW performance.
• Ensure all team risk and COSHH assessments are correct and reviewed in line with PW expectations.
• Assist with the effective and timely reactive and proactive response to operational events and incidents.
• Ensure that all field activities are undertaken with the required customer communications, permits and approvals in place (or in retrospect where applicable), and that all relevant information/data is subsequently returned and processed.
• Deliver excellent customer service when dealing with internal and external customers.
• Participate in out of hours work (network operations will dictate when flushing can commence).

Skills & Experience

• Ability to work under pressure, whilst managing varying and potentially conflicting priorities.
• Excellent time management.
• Confident and strong communicator at all levels.
• Ability to network, establish and maintain strong working relationships with internal and external stakeholders.
• Detailed understanding of all field activities and operations.
• Ability to understand and assess numerical and statistical information.
• Water hygiene card.
• NRSWA qualification.
• Level 3 diploma or equivalent in water process.
• Previous water company experience.

We re happy to consider flexible working arrangements. Please feel free to talk to us at interview about the flexibility you may be looking for.

We re committed to equality, diversity and inclusion, and we actively encourage applications from all sections of society. Please be aware, the Company has a responsibility to ensure that all employees are eligible to live and work in the UK. Due to the high volume of applications we may receive, we re unable to respond to every applicant individually. If your application is of interest, we ll usually be in touch within 4 weeks of receiving it.

What we offer

We ll help secure your future with a generous pension scheme, contributing up to 15% because your tomorrow matters as much as your today.

• Performance Pays Off – You could earn a non‑contractual bonus of up to 6% of your basic salary, linked to company performance.
• Family Comes First – Enhanced maternity, paternity, and adoption leave and pay.
• Social Events – All expenses covered summer and winter social events.
• Peace of Mind – Our life assurance scheme gives your loved ones extra security, with a 4× salary lump sum benefit in case the unexpected happens.
• Comprehensive Wellbeing Support – Confidential mental health and wellbeing advice 24/7 through our Employee Assistance Programme, or physical health support via our Virtual GP service (available 8 am–10 pm, 7 days a week) and the HealthHero app.

PW Perks – Treat Yourself! Enjoy exclusive discounts at thousands of retailers, plus exciting benefits like:

• Electric Vehicle Scheme (after 1 year)
• Cycle to Work Scheme
• Health Cash Plan
• and so much more!