Neonatal Clinical Data Assistant

Lewisham and Greenwich NHS Trust; Lewisham; On-site; GBP 25,000 - 35,000; Full time

Job summary

A community-focused healthcare provider in the UK seeks a dedicated team member for their Neonatal Service. This role includes managing the badgernet system for data quality and supporting a transition to electronic records. Candidates should possess strong analytical abilities and experience in patient administration. The role promotes equity and diversity within clinical support, making a significant impact on patient care and data accuracy.

Qualifications

• Experience working within a clinical environment.
• Exposure to Patient Administrative practice.
• Experience of promoting good practice on data management.

Responsibilities

• Identify and diagnose data management issues.
• Maintain Trust-wide data quality policies.
• Support National Newborn screening completion.

Skills

Extensive use of Cerner

Knowledge of databases and patient-based systems

Ability to problem solve

Education

GCSE in Maths and English or equivalent

Tools

badgernet neonatal platform

Job description

Lewisham and Greenwich NHS Trust, (LGT), is a community-focused provider of local and acute care, delivering high-quality services to over one million people living across the London boroughs of Lewisham, Greenwich, and Bexley.We provide whole-life care and are here to support our communities to live healthier lives as well as taking care of them when they need us the most.

Employing almost 7,500 colleagues, affectionately known as Team LGT, we provide services at Queen Elizabeth Hospital in Woolwich, University Hospital Lewisham, and at over a dozen community settings in Lewisham. We also provide some services at Queen Mary’s Hospital in Sidcup.

We have recently launched our new vision and values to mark the LGT10 – the tenth anniversary of our Trust forming in 2013. Our trust vision is to be exceptional. In the quality of our patient care; our support for colleagues; and in the difference we make through our partnerships and in our communities.

To achieve this we value Respect, Compassion, and Inclusion; Being accountable over staying comfortable; Listening over always knowing best; and Succeeding together over achieving alone.

Our hospitals and community sites provide a wide range of inpatient and outpatient services, as well as emergency and planned care. The Trust is rated as “good” or “outstanding” in over three-quarters of the services inspected by the Care Quality Commission.

Every year our work includes performing 10,000 procedures in our theatres; bringing seven and a half thousand new lives into the world; carrying out 570,000 visits to patients in their homes or communities and providing emergency care for more than 300,000 patients arriving in our busy Urgent and Emergency Departments.

LGT is a centre for the education and training of medical students enrolled with King’s College London’s GKT School of Medical Education. We are a training centre for nurses, midwives and allied health professionals. We are pioneering new roles that will support the changing needs of our patients and are one of the largest employers of physician associates in the country.

We are committed to working with our partners to deliver the best outcomes for our local communities. This means playing an active role in the South East London Integrated Care System (ICS), and in formal partnerships including the South East London Acute Provider Collaborative, provider partnerships with our local mental health trusts and borough-based boards of the ICS in Bexley, Greenwich and Lewisham.

We are looking for a motivated and dedicated team member to join us within the Neonatal Service based at Lewisham Hospital. The role will include duties for the Neonatal Service across the 2 sites.

The post holder is responsible for the Neonatal badgernet system, ensuring the data is entered correctly to ensure the Trust meets the National standards as measured by the Neonatal National Audit Programme (NNAP). They will also support the implementation and maintenance of the Trust’s Data Improvement Strategy- preparing the Neonatal service to transition to fully electronic records.

They will be a key member of the clinical support team to ensure National Newborn screening is performed in a timely manner and providing training and support to the clinical staff.

Main duties of the job

• To identify and diagnose issues associated with data management and data quality both on the badgernet platform and iCare.
• To maintain Trust-wide data quality policies and procedures and business process consistent with the Data Improvement Strategy, Trust systems, national requirements, workflows and operational practices.
• To maintain awareness of appropriate and comprehensive workflows used across to organisation; and to communicate with other stakeholders, including operations, to ensure these are followed in practice.
• To support the Service Head of Nursing in their responsibilities to conduct detailed analysis of complex data sets to identify root causes of data errors and inaccuracies and to make recommendations for targeted solutions and education programmes to resolve problems.
• Promote peoples’ equity, diversity and rights, through ensuring that own and others’ practice is in the best interests of the parents and baby.

Working for our organisation

Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations :

• Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
• Widening access (anchor institution) and employability
• Improving the experience of staff with disability
• Improving the EDI literacy and confidence of trust staff through training and development
• Making equalities mainstream

Detailed job description and main responsibilities

The post holder is responsible for the Neonatal badgernet system, ensuring the data is entered correctly to ensure the Trust meets the National standards as measured by the Neonatal National Audit Programme (NNAP). They will also support the implementation and maintenance of the Trust’s Data Improvement Strategy- preparing the Neonatal service to transition to fully electronic records.

They will be a key member of the clinical support team to ensure National Newborn screening is performed in a timely manner and providing training and support to the clinical staff.

Participate in supervising and demonstrating digital skills, communicating those at all levels to families as well as junior members of staff.

To actively promote, encourage and participate in regular teaching / training sessions, creating a positive training environment.

To provide expert advice, support and front‑line coaching to others in relation to interpretation, adoption and operation of data quality legislation, directives and standards.

To attend and participate in the in‑service multidisciplinary teaching programmes as well as Trust Mandatory training.

To be fully involved in the regular evaluation of Unit protocols and procedures.

To identify own personal development needs through Personal Development Reviews, and maintain personal records of professional development.

To provide expertise in using patient and clinical systems and in standardized patient data capture mechanisms.

Person specification

Essential criteria

• GCSE in Maths and English or equivalent

Desirable criteria

• Diploma or equivalent experience
• Evidence of continuous professional development

Experience

Essential criteria

• Exposure to Patient Administrative practice
• Experience of promoting good practice and advice operationally on data management
• Experience of identifying causes of data errors and inaccuracies
• Experience of working within a clinical environment and organising own workload
• Experience / knowledge of patient information capture

Desirable criteria

• Knowledge and experience of data analysis

Skills

Essential criteria

• Extensive use of Cerner
• Knowledge and navigation skills around the badgernet neonatal platform
• Knowledge of databases and patient-based systems
• Ability to problem solve and think logically through a problem

Desirable criteria

• Ability to identify and report significant data quality issues effectively for monitoring and improvement purposes
• Capability to interpret and manage potentially complex queries in specialised areas such as commissioner or Patient Demographic Service Queries
• Ability to engage with stakeholders to understand requirements and to work with them to ensure needs are met, particularly in relation to data management and quality
• Ability to achieve targets and standards personally and with others
• Ability to provide advice and support for adoption & operation of data quality legislation, directives and standards.

We reserve the right to close the post before the stated closing date, please apply early. We do not contact applicants with the outcome of the shortlisting. If you have been shortlisted, you will receive an invite to an assessment day or interview.

As a local employer and anchor institution we work closely with our community to recruit locally and we welcome applications from the widest variety of people to ensure our workforce are reflective of the local communities which we serve. We encourage all suitable candidates to apply including if you are Black, Asian or other ethnic minorities, live with a disability (visible or not) or are LGBT+. We have a number of active staff networks including Disability, LGBT+, Multicultural Inclusion and women’s staff networks to bring staff together and celebrate diversity across our whole workforce.

Please note that sponsorship under the Skilled Worker route is subject to Trust allocation and UK Visas and Immigration (UKVI) approval.

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.