Neighbourhood Officer – Hybrid Lettings & Arrears Specialist

Castlefield Recruitment; St Helens; Hybrid; GBP 80,000 - 100,000; Part time

Job summary

A regional housing association in England is seeking a Neighbourhood Officer for a temporary role that includes site visits, office attendance, and home working. The position pays £23.93 per hour. Responsibilities include managing tenancy sign-ups and supporting customers with tenancy changes. The ideal candidate will have experience as a Neighbourhood Officer and strong communication skills. A valid UK driving licence is required for site visits.

Qualifications

• Previous experience as a Neighbourhood Officer.
• Excellent communication skills to engage with customers.
• Valid driving licence for site visits.

Responsibilities

• Responsible for tenancy sign ups per lettings policies.
• Support customers with changes to their tenancies.
• Engage with customers to address rent and service charge arrears.
• Conduct annual tenancy checks for adherence to agreements.
• Collaborate with property services for turnaround of empty homes.

Skills

Excellent communication skills

Experience as a Neighbourhood Officer

UK valid driving licence

Job description

A regional housing association in England is seeking a Neighbourhood Officer for a temporary role that includes site visits, office attendance, and home working. The position pays £23.93 per hour. Responsibilities include managing tenancy sign-ups and supporting customers with tenancy changes. The ideal candidate will have experience as a Neighbourhood Officer and strong communication skills. A valid UK driving licence is required for site visits.