Neighbourhood Officer

Castlefield Recruitment.; Liverpool; On-site; GBP 80,000 - 100,000; Full time

Job summary

A recruitment agency in Liverpool is seeking a Neighbourhood Officer to manage new and existing tenancy sign-ups, support customer inquiries, and work with colleagues to ensure efficient property management. The ideal candidate should have previous experience as a Neighbourhood Officer and possess excellent communication skills. A valid UK driving licence is required as well.

Qualifications

• Previous experience as a Neighbourhood Officer.
• UK valid driving licence and a driver.

Responsibilities

• Responsible for new and existing tenancy sign ups.
• Support customers with changes to their tenancy.
• Engage with customers to address rent and service charge arrears.
• Participate in annual tenancy checks.
• Work collaboratively with property services colleagues.

Skills

Excellent communication skills

Job description

Overview

Role :

• Responsible for new and existing tenancy sign ups in accordance with the organisation’s lettings policies and procedures
• Support customers with changes to their tenancy
• Engage with customers to address rent and service charge arrears, to ensure that all stages of arrears recovery are followed
• Take part in annual tenancy checks to ensure customers are adhering to their tenancy agreements
• Work collaboratively and proactively with property services colleagues to ensure the efficient turnaround of empty homes

Qualifications

• Previous experience as a Neighbourhood Officer
• Excellent communication skills
• UK valid driving licence and driver