National Account Manager

Taylor Higson; Birmingham; Hybrid; GBP 50,000 - 58,000; Full time

Job summary

A leading recruiting firm is seeking a National Account Manager to foster relationships and grow their customer base. This role involves account ownership with travel across the UK for client interactions. Ideal candidates are charismatic, with experience in selling products, and possess strong analytical skills. You will manage a portfolio of national customers, delivering growth through strategic insights and relational trust. A competitive salary and benefits including a company car are offered.

Benefits

Fully electric company car

8% pension

Work from home option

Qualifications

• Minimum of 3 years experience in account management or business development.
• Proven experience managing and growing customer relationships.
• Excellent written communication skills.

Responsibilities

• Act as the primary point of contact for key national accounts.
• Develop a deep understanding of customer needs.
• Identify upsell opportunities within existing accounts.

Skills

Charismatic communication

Presentation skills

Data analysis

Proactive relationship management

Organizational skills

Tools

CRM systems

PowerPoint

Excel

Job description

National Account Manager

Location: UK (Permanent WFH, ideally Midlands/Central England)

Salary: £50,000 commission (TBC) fully electric company car 8% pension

We are looking for a proactive and energetic Account Manager, someone who has a natural flare for growing customers and strengthening business relationships.

This is a high-impact, relationship-led role focused on owning, nurturing and growing the company’s national accounts. You will take ownership of a portfolio of national customers, act as a trusted partner, strategic adviser and enthusiastic ambassador for the brand.

The role is permanent work from home, with regular UK-wide travel for client meetings, events and conferences.

Your key responsibilities will include:

Account Ownership & Growth

• Act as the primary point of contact for key national accounts, building long‑term, high‑trust relationships.
• Develop a deep understanding of customer structures, decision‑makers and operational needs.
• Proactively manage accounts through structured plans, regular check‑ins, on‑site visits and insight‑led conversations.
• Identify and deliver upsell and cross‑sell opportunities within existing customers.
• Provide clear reporting on account performance, forecasting and growth.

Communication, Influence & Presentation

• Clearly articulate the company’s products and technology in a simple, compelling way.
• Represent the company at national industry events, conferences and exhibitions, raising brand visibility and generating opportunities.

Commercial & Analytical Insight

• Analyse account data, usage trends and market insights to drive growth and inform strategy.
• Monitor competitor activity and identify opportunities to strengthen the companies market position.

Skills, Behaviours & Attributes

Essential

• A charismatic, professional communicator with strong presence and credibility
• Confident presenter, able to hold a room and engage large audiences
• Have prior experience in selling products rather than service
• Excellent written communication skills
• Numerate and analytical, comfortable using data and reporting tools
• Strong commercial awareness and business acumen
• Proactive, inquisitive and naturally relationship‑led
• Highly organised, able to manage workload and diary independently
• Comfortable using PowerPoint, Excel, CRM systems and digital tools
• Flexible and willing to travel nationally, including attending events for extended periods

Desirable

• Experience selling into local authorities or the public sector
• Experience within a print manufacturing or similar environment

Experience Requirements

• Minimum of 3 years’ experience in account management or business development
• Proven experience managing and growing customer relationships
• Experience working with or selling to local authorities (advantageous)
• Full UK driving licence preferred

Ref: 1637913