Nars Counter Manager - Boots, Metrocentre Newcastle (37.5 Hours)

SHISEIDO; North East; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a leading cosmetics company as a NARS Counter Manager, where you will inspire and develop your team while delivering exceptional customer experiences. In this permanent role, based in Boots, Metrocentre Newcastle, you will leverage your retail management and artistry skills to drive business success and create strong customer connections. Enjoy benefits such as 30 days holiday, discretionary commission, and regular performance reviews.

Benefits

30 days holiday (including bank holidays)

Discretionary commission

Contributory pension (5%)

Enhanced parental allowance

Life assurance up to twice salary

Employee referral bonuses

Access to Retail Trust

Regular performance reviews

Qualifications

• Demonstrable retail management experience.
• Strong artistry experience, ideally with a qualification.
• Ability to drive KPIs and sales targets.

Responsibilities

• Inspire and motivate the team daily for excellent customer engagement.
• Develop a business plan that meets KPIs and delivers results.
• Drive new customer engagement while securing loyalty.

Skills

Retail Management

Artistry

Coaching and Developing Others

Communication

Education

Artistry Qualification

Job description

NARS Counter Manager

Job Location: Boots, Metrocentre Newcastle

Contract type: Permanent Contract, 37.5 hours per week over 5 days

MISSION

NARS inspires self-expression, creativity and artistry - bringing high-fashion, high-style and forward thinking to beauty. As an Account Manager, you will bring this vision to our customers on counter. Your passion for artistry, service, and leading people is key. We are looking for someone confident and experienced in managing a business, coaching and developing a team, and embodying the NARS way in everything they do.

We are part of the Shiseido Group. Joining NARS means receiving innovative and artistry-led training, a generous discount on our award-winning products, and the chance to be part of a fast-growing brand. You will join an incredible network of brands where developing our people is central to our business.

ABOUT SHISEIDO

Our mission: Beauty Innovations for a Better World

Founded in 1872 in Japan, Shiseido Group is among the Top 5 cosmetics companies worldwide, operating in 120 countries with 42,000 employees and 70 nationalities. With a projected turnover of over £7.0bn in 2022, Shiseido creates high-quality, safe, and innovative cosmetics, developing brands deeply loved worldwide. Celebrating 150 years in 2022, Shiseido is the most awarded company in innovation with 26 FSCC Awards.

OUR STRATEGIC FOCUS

1. Leverage our unique portfolio of Beauty brands across all categories
2. Stay agile and capture new retail opportunities
3. Make customer-driven decisions
4. Create a great place to work in Beauty

Our strength is Make-up, led by NARS, the No 8 brand in the UK market with global success.

ABOUT NARS

Created in 1994 in New York by François NARS, NARS Cosmetics is a leading and respected brand in makeup artistry.

MAIN RESPONSIBILITIES

You will inspire and motivate your team daily, developing them to deliver excellent customer engagement and creating strong connections through brand history and high-performance formulas. You will be responsible for driving your business, using your networking skills to attract new customers while engaging existing ones and securing loyalty both to NARS and as an Artist. You will work closely with your Area Manager, Education, and HR to develop a business plan that meets KPIs and delivers results. As a NARS Artist and Account Manager, you will have the power to positively impact clients' self-perception through your actions and communication, making this your daily commitment.

PROFILE

• Demonstrable Retail Management experience
• Strong artistry experience, ideally with a qualification
• Effective communication with the Area Manager on business performance
• Ability to drive KPIs and sales targets
• Excellent communication skills
• Experience in coaching and developing others
• Alignment with the group's "Trust8" principles: Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success

The benefits include 30 days holiday (including bank holidays), discretionary commission, contributory pension (5%), enhanced parental allowance, life assurance up to twice salary, employee referral bonuses, access to Retail Trust, and regular performance reviews.

Position Reference Number: 14367