Multiskilled Technician (Void)

Paradigm Housing Group; Wooburn Green; On-site; GBP 30,000 - 40,000; Full time

Job summary

A housing charity in the UK is seeking a Multiskilled Void Repairs Technician to handle maintenance in void properties. This role involves achieving first-time fixes, adhering to safety regulations, and providing excellent customer service. Candidates should have relevant qualifications in multiple trades and a valid UK driving license. The position offers a supportive work environment with ample benefits.

Benefits

Fully equipped van and fuel card

Workwear and tools provided

Health cash plan

Generous holiday package

Career development opportunities

Qualifications

• Significant experience in maintenance and repair work across multiple trades.
• Knowledge of construction, health & safety regulations.
• A valid UK driving licence.

Responsibilities

• Perform general maintenance works in void properties.
• Achieve first-time fixes and complete repairs within target times.
• Communicate effectively with tenants and staff.

Skills

Time-management

Communication skills

Technical expertise in multiple trades

Education

City & Guilds or NVQ in multiple trades

Tools

Power tools

Vehicle for transportation

Job description

About The Role

As a Multiskilled Void Repairs Technician/Specialist, you will be responsible for day-to-day maintenance in void properties, applying technical expertise in three or more trades to deliver high-quality results. You will play a vital role in minimising void rent loss by adhering to void standards, ensuring properties are free from hazards, and completing works efficiently and effectively.

Key Responsibilities

• Perform all general maintenance works in void properties, ensuring compliance with health and safety regulations and Paradigm’s procedures.
• Achieve first-time fixes wherever possible and complete repairs within target response times.
• Communicate effectively with tenants and staff, providing excellent customer care.
• Maintain accurate documentation and reports on all completed work.
• Manage tools, materials, and vehicle stock efficiently, minimising waste.

What We’re Looking For

• Relevant qualifications such as City & Guilds or NVQ in multiple trades, or equivalent experience.
• Significant experience in maintenance and repair work across multiple trades.
• Knowledge of construction, building regulations, and health & safety standards.
• A valid UK driving licence.
• Strong time-management and communication skills, with a commitment to delivering excellent customer service.

What We Offer

• A fully equipped van and fuel card (for business usage)
• Workwear and tools provided.
• Electronic tablet for job management.
• A supportive team environment and opportunities for development.
• Excellent employment benefits (full package found below)

Further Information

For the full job description, role-specific requirements, and person specification, please refer to the attachment at the bottom of this page.

Thank you for your interest in Paradigm Housing Group.

For further information or to speak to our recruitment team, please contact: [e-mail].

Shortlisting will be conducted based on the essential and desirable criteria outlined in the person specification. We reserve the right to close this role earlier than the published date should a suitable candidate be identified.

INDLOW

About Us

We are Paradigm Housing Group.

We manage more than 17,000 homes across the South East.

We know that house prices in the areas where we work are high, both to buy and rent. We want to help more people have a safe and sustainable home that they can afford.

As a charity, the money we make goes into building new homes and providing an excellent service for residents.

We are a Best Companies two-star accredited organisation in recognition of our high employee engagement and commitment to creating an inclusive workplace where everyone is free to be themselves and feel like they belong. We are clearly focused on the delivery of our five-year corporate plan with ambitious and challenging objectives including delivering one of the sector’s largest digital transformation programmes, improving our environment and sustainability targets and delivering more quality homes to people who need them.

Our Benefits

• Holidays – 25 days rising to 30 with length of service (30 days starting for senior roles) plus an extra three paid days off between Christmas and New Year, and the opportunity to buy up to another five days.
• Pension scheme: a defined contribution scheme with employer contributions of 7.5% or 9.5% depending on the employee’s contribution rate.
• Car leasing scheme.
• Annual bonus potential.
• 1 paid professional subscription per year.
• Family friendly policies including generous paternity, maternity, shared parental and adoption leave, sabbaticals and more.
• Health cash plan – worth over £1,800 per year. Includes dental, optical, prescriptions and flu jabs, physiotherapy, chiropractic therapy, reflexology, Sports massage and more.
• Hybrid working for many roles.
• Up to three paid Giving Back (volunteer) Days a year.
• Modern collaborative offices, with free parking and charging points for electric vehicles.
• Opportunities for career development and progression.
• Social events such as quiz nights, Christmas Party, Summer BBQ.

Our Vision and Working For Us

We provide excellent services to customers. And build new homes to help more people. We make sure our homes are safe and sustainable. And strive to do more by making the most of our resources.

Our Values

Safer Together – The safety of our customers, colleagues and ourselves is a priority in everything we do.

Driving Improvement – We seek to do things better and deliver value to our customers.

Working As One – We work collaboratively with others and also take personal responsibility for delivering outcomes for our customers, colleagues and stakeholders.

Acting Thoughtfully – We make ourselves aware of our customers’ and colleagues’ circumstances, and consider this thoughtfully and respectfully, and with attention to the impact on the environment, when taking action.

Being Clear – We will communicate in a clear and consistent manner so that our customers, colleagues and stakeholders understand the high standards that we work to.

Please note that customer facing roles may be subject to a DBS check.