Multisite Medical Receptionist & Admin Support

NHS; North Shields; On-site; GBP 20,000 - 25,000; Full time

Job summary

A healthcare organization in North Shields is looking for a Medical Receptionist to join their Reception/Admin Team. This role involves being the first point of contact for patients and performing various administrative duties to assist in the smooth running of the practice. Flexibility in working hours is required, and the role covers multiple sites. Ideal candidates should have excellent communication and organizational skills with relevant qualifications, including GCSEs in English and Maths.

Qualifications

• GCSE in English and Maths or equivalent required.
• AMSPAR Level 2 Medical Administration or similar.
• NVQ in Customer Service is a plus.

Responsibilities

• Be the first point of contact for patients.
• Assist and direct patients to appropriate services.
• Perform various administrative duties for the practice.

Skills

Multitasking

Interpersonal skills

Organisational skills

Verbal communication

Written communication

Customer service skills

Ability to work on own initiative

Education

GCSE grade A to C in English and Maths

AMSPAR Level 2 Medical Administration

NVQ 2/3 Customer Service

Tools

SystmOne

Experience in a Call Centre

Pharmacy experience

Job description

A healthcare organization in North Shields is looking for a Medical Receptionist to join their Reception/Admin Team. This role involves being the first point of contact for patients and performing various administrative duties to assist in the smooth running of the practice. Flexibility in working hours is required, and the role covers multiple sites. Ideal candidates should have excellent communication and organizational skills with relevant qualifications, including GCSEs in English and Maths.