Multi skilled Technician - Plumbing | Chelsea and Westminster Hospital NHS Foundation Trust

Chelsea and Westminster Hospital NHS Foundation Trust; City Of London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading UK healthcare provider is seeking a Multi Skilled Services Engineer (Plumbing) to maintain and repair plumbing systems across their facilities. The role involves ensuring compliance with regulations and working collaboratively within the Estates and Facilities team. Candidates should have a plumbing certification and experience in general building repairs, customer care, and compliance with regulations. This position offers a chance to contribute to essential maintenance in a fast-paced healthcare environment.

Qualifications

• Solid foundation in plumbing systems, including hot and cold water distribution and drainage.
• Ability to manage workload independently while collaborating with the engineering team.
• Experience with regulatory compliance regarding plumbing maintenance.

Responsibilities

• Undertake maintenance tasks across multiple trades safely and compliantly.
• Prioritize and manage workload effectively.
• Provide cover during colleague absences.
• Support emergency maintenance responses.
• Maintain communication and customer care standards.
• Contribute to audits and compliance record-keeping.

Skills

Knowledge of plumbing systems

General building repairs

Customer care

Fault diagnosis

Time management

Education

Relevant plumbing certification

Tools

CAFM systems

Pagers/radios

Job description

Overview

The Multi Skilled Services Engineer (Plumbing) is a key operational role within Chelsea and Westminster Hospital NHS Foundation Trust’s Estates and Facilities team, supporting the safe, compliant, and efficient delivery of maintenance services across the hospital estate. The postholder will be responsible for undertaking and assisting with the repair, maintenance, and installation of plumbing systems, sanitary ware, water services, and associated building fabric, in line with statutory regulations, NHS HTM guidance, and Trust service standards. Working under the direction of senior engineering staff, the technician will contribute to both planned and reactive maintenance activities, ensuring that all tasks are completed to a high standard and within agreed timescales. The role requires a sound foundation in plumbing systems—such as hot and cold water distribution, drainage, and water hygiene—and a commitment to developing technical skills within a healthcare environment.

Responsibilities

• Undertake a broad range of maintenance tasks across multiple trades, including general building repairs, beyond core electrical, plumbing or mechanical disciplines, ensuring all work is carried out safely and in compliance with relevant legislation, Trust procedures, and Estates Health and Safety protocols.
• Manage and prioritise own workload effectively, working independently with minimal supervision while also contributing positively as part of a wider engineering team.
• Provide cover for colleagues during periods of absence (e.g. annual leave, sickness, or vacancies) to maintain continuity of service.
• Carry and respond promptly to estates communication devices (e.g. pagers, radios) to support emergency and reactive maintenance.
• Communicate courteously and professionally with colleagues, patients, and visitors, maintaining a strong focus on customer care and keeping service delivery managers informed of any issues affecting operations.
• Support the identification and management of critical and frequently used stock items to ensure availability and reduce downtime.
• Receive and complete planned and reactive tasks as directed by the Deputy Mechanical Manager, Helpdesk, or Compliance & CAFM Manager.
• Contribute to statutory and regulatory compliance through participation in audits, accurate record-keeping, and adherence to Trust governance frameworks.

Organisation and Context

Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital—along with award-winning clinics across North West London.

Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children’s services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.

We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.

We are committed to equal opportunities and believe that diversity drives innovation and excellence. As part of our dedication to equity, we actively welcome applications from individuals from the global majority, veterans and underrepresented communities. We value the unique perspectives and experiences that diverse teams bring and are committed to creating an environment where all voices are heard, respected, and empowered to succeed.

Notes

If you haven’t heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.

Some roles may require weekend shifts at multiple sites.

Compliance

Identify and escalate risks affecting the Trust’s operations. Ensure all Plumbing maintenance and installation works are carried out in accordance with statutory regulations, HTMs, British Standards, and Trust policies.

CAFM System Management

Receive, manage, and complete planned and reactive maintenance tasks via the Trust’s CAFM (Computer-Aided Facilities Management) system, ensuring timely and accurate updates to job records. Monitor and prioritise work orders in line with service level agreements, escalating issues where necessary to ensure continuity of service.

Technical Responsibilities

Carry out planned preventative maintenance (PPM), fault diagnosis, repairs, and minor installation works on a wide range of plumbing systems and equipment, including hot and cold water services, drainage systems, sanitary ware, and associated pipework.

This advert closes on Thursday 18 Sep 2025