COMPANY OVERVIEW
KSD Support Services Ltd is part of the KSD Group, a leading building maintenance and facilities management provider operating across the UK. The company delivers comprehensive FM services to a portfolio of prestigious clients, including major retail, hospitality, and commercial organisations such as Tesco and Stonegate Group.
JOB PURPOSE
To respond in a prompt and effective manner to planned preventative maintenance (PPM) and reactive maintenance tasks, as allocated by the Helpdesk.
Key Responsibilities
Technical Duties:
The primary responsibilities are detailed below, however KSD Support Services Ltd may require additional responsibilities to be absorbed within reason from time to time to meet business demands.
- Maintain accurate records of all work undertaken e.g., completing daily work sheets detailing work undertaken and materials used after each job, taking site before and after photos
- Ensuring that Health and Safety procedures and safe working practices are adhered to at all times, in accordance with all technical standards
- Build positive working relationships with clients and colleagues
- Ensure all work is completed to a high standard of quality and client satisfaction
- Participate in the 'out-of-hour service’ on a Rota basis, on average 1 in 4 weeks
Person Specification
Essential Requirements
- Full Clean UK Driving License
- Experience in multiple trades such as Carpentry and Joinery, Plumbing, Tiling, Rendering, Plastering and Painting and Decorating
- Solid understanding on the safe use of power and hand tools
- Have a positive ‘can do’ attitude
- Be able to prioritise all allocated work sensibly and efficiently
- Be a great team player as well as having ability to work on your own initiative
- Confident using handheld IT Equipment - Basic understanding of Excel, Outlook and Word
- Excellent timekeeping and communication skills
- Full industry recognised qualification obtained to NVQ Level 3, or equivalent
- CSCS Card.
Desirable Requirements
- Previous experience working within facilities management would be beneficial
- First Aid certificate
- Asbestos Awareness certificate
- IPAF - Mobile Vertical (3a) + (3b) Mobile Boom certificate
- PASMA - Mobile Access Tower for Users desirable certificate
- UKPIA / SPA Petrol Retail Contractors Safety Passport card.
Terms and Conditions of Employment
Working Hours
- 45 hours per week, you must be flexible with working days / hours, working away, early starts, late finishes and some weekend work.
- Participate in the 'out-of-hour service’ on a Rota basis, on average 1 in 6 weeks. This will involve unsocial hours, weekends and public and bank holidays.
- Regular overtime opportunities available
Company Benefits
- Fully equipped company van for business use
- Fuel card provided
- Trade cards
- Company mobile phone
- Full uniform and PPE kit supplied
- Comprehensive training and professional development programmes
- Support for further qualifications and professional certifications
- Clear career progression opportunities
- 20 days annual leave, plus bank holidays
- Workplace pension contributions – 3% employer, 5% employee