MSP Programme Coordinator

Allegis Global Solutions; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading workforce management firm in Greater London is seeking a Program Coordinator to manage various processes within the contingent worker lifecycle. The ideal candidate will assist hiring managers, maintain records, and ensure effective communication with clients and suppliers. Candidates must be fluent in English and French, have strong analytical skills, and demonstrate excellent customer service abilities. This full-time position requires advanced skills in MS Office and a determination to enhance performance.

Responsibilities

• Assist Hiring managers and suppliers during the contract labour acquisition process.
• Document client reported issues and track resolution.
• Maintain and update worker assignments.
• Provide communication to clients, suppliers, and contingent workers.
• Conduct research to resolve inquiries.
• Provide program status reports to leadership.
• Monitor performance against contract SLAs.
• Ensure new hire paperwork completion.

Skills

Fluency in English and French

Excellent analytical and problem‑solving skills

Excellent customer service skills

Time management, self‑motivation and perseverance

Excellent verbal and written communication skills

Advanced MS Office/Tools skills

Job description

Please note that this position is part of a planned future expansion with an anticipated start date at the end of March 2026.

The Program Coordinator will join a team of professionals working in a fast‑paced team environment. The Program Coordinator facilitates and manages various processes (client specific) within the contingent worker lifecycle from onboarding through offboarding. The Program Coordinator also provides first‑level customer support to Hiring Managers and suppliers.

Responsibilities

• Assist Hiring managers, Programme Specialists and suppliers during all stages of the contract labour acquisition process including but not limited to interview scheduling, onboarding, worker assignment management, time and expense management and offboarding.
• Document all client‑reported issues and track resolution through to completion, ensuring a high level of customer satisfaction.
• Maintain and update worker assignments to reflect appropriate changes.
• Provide constant communication to clients, suppliers, contingent workers and other partners via face‑to‑face meetings, email and phone.
• Conduct research and analysis to resolve client or supplier inquiries as needed.
• Provide program status reports to leadership as required.
• Monitor performance against contract SLAs (e.g. pending end of assignments, invoicing, time and expense management and vendor compliance tracking).
• Constant interaction with vendors to ensure new hire paperwork is completed in a timely manner so the contractor can start assignment on time.

Qualifications

• Fluency in English and French
• Experience in interim high‑volume recruitment for France
• Excellent analytical and problem‑solving skills.
• Excellent documentation and follow‑up skills.
• Strong determination to impact performance.
• Time management, self‑motivation and perseverance.
• Excellent customer service skills.
• Excellent verbal and written communication skills.
• MS Office/Tools – advanced skills.

Please submit your application with an English‑language CV.

Additional Information

As a workplace we focus on relationships with each other, our clients and our candidates – in fact serving others is one of our core values. We support open communication and recognize that giving constructive criticism can be even harder than receiving it. We appreciate the fearless and the passionate who force us to be better. Everything we do sits on a pillar of diversity – diverse perspectives, backgrounds and ideas drive innovation and make us successful.

See what it’s like to work at AGS by searching #LifeAtAGS on any social network.

Remote Work

No

Employment Type

Full-time

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Vacancy

1