Motor Claims Advisor | Remote After Training

Assurant; Mitcheldean; Hybrid; GBP 20,000 - 24,000; Full time

Job summary

A global leader in business services is seeking a Customer Service Advisor in Mitcheldean. This role involves assisting customers with claims through calls and an internal system, requiring excellent communication skills and some customer service experience. The company offers comprehensive training, remote working opportunities post-probation, and a variety of benefits including leave, employee assistance programs, and learning opportunities. Join their team to make a difference in customer service!

Benefits

21 days of annual leave plus bank holidays

Cultural Heritage Day

Employee Assistance Program

Discounts on retail and tech

Free onsite parking

Qualifications

• Strong verbal, written, and listening skills are essential.
• Basic computer proficiency including data entry and navigation is required.
• Experience in a customer service role is needed.

Responsibilities

• Assist customers with claims via phone and internal system.
• Take detailed information about claims and determine outcomes.
• Provide solutions and support to clients during the claims process.

Skills

Excellent verbal communication

Basic computer skills

Experience in customer service

Job description

A global leader in business services is seeking a Customer Service Advisor in Mitcheldean. This role involves assisting customers with claims through calls and an internal system, requiring excellent communication skills and some customer service experience. The company offers comprehensive training, remote working opportunities post-probation, and a variety of benefits including leave, employee assistance programs, and learning opportunities. Join their team to make a difference in customer service!