Mortgage Care Financial Support Advisor

TSB Bank; Gloucester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading bank in the UK is seeking a Customer Service Consultant for its Financial Support team in Gloucester. The successful candidate will assist customers facing financial difficulties, providing tailored support and resolving banking queries. Applicants should have excellent communication skills and a strong sense of empathy. This position offers a starting salary of £26,160 along with flexible benefits and an inclusive work environment.

Benefits

Flexible benefits

Commitment to inclusion and diversity

Qualifications

• Ability to engage with customers and provide tailored support.
• Experience in resolving banking queries is an advantage.
• Commitment to inclusion and diversity.

Responsibilities

• Assist customers experiencing financial difficulties.
• Provide exceptional support to resolve banking queries.

Skills

Excellent communication skills

Empathy

Job description

A leading bank in the UK is looking for a Customer Service Consultant to join their Financial Support team in Gloucester. This role involves helping customers in financial difficulty and requires excellent communication skills and empathy. You'll engage with customers to provide tailored support and resolve banking queries. The position offers a starting salary of £26,160, flexible benefits, and a commitment to inclusion and diversity in the workplace.