Mortgage Advisor

COUNTRYWIDE MORTGAGE SERVICES; Carmarthen; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a Mortgage and Protection Advisor in Carmarthen. This role offers an exciting opportunity to enhance customer experiences throughout the mortgage process. The ideal candidate will thrive in a fast-paced, target-driven environment and possess a Full CeMAP qualification. You will build relationships with Estate Agency teams, attract new customers, and guide clients through various mortgage products. With a competitive salary and uncapped commission, this position promises a rewarding career in a supportive environment that invests in your development.

Benefits

Competitive Salary OTE £60K

Comprehensive training and development program

Uncapped commission

Quality and Loyalty Bonus

Group discounts on property services

All-expenses-paid trips for top achievers

Qualifications

• Full CeMAP qualification is essential for this role.
• Strong customer service skills are a must.

Responsibilities

• Build relationships with Estate Agency teams to provide training.
• Guide customers through the mortgage process and advise on products.

Skills

Full CeMAP or industry equivalent qualification

Customer care and service experience

Ability to generate new business

IT literacy (MS Office, internet, email systems)

Excellent verbal and written communication skills

Organized and detail-oriented

Job description

Mortgage Advisor

John Francis Estate Agency is seeking a Mortgage and Protection Advisor to join their team in Carmarthen. OTE £60k.

We are looking for an exceptional individual with the skills, attributes, and drive to enhance our customers' experience throughout the mortgage process.

The ideal candidate will be adaptable, self-motivated, and comfortable working in a fast-paced, target-driven environment.

What we offer as our Mortgage and Protection Advisor:

• Competitive Salary OTE £60K
• Comprehensive training and development program
• Uncapped commission
• Leads generated from our Estate Agency colleagues
• Quality and Loyalty Bonus
• Group discounts on property services
• Transparent and fair progression structure
• Highly skilled management team
• Central admin support and agile IT tools
• Supportive and rewarding environment – We invest in you!
• All-expenses-paid trips for top achievers

Main responsibilities:

• Building relationships with Estate Agency teams to provide training and support
• Attracting new customers and business, aiming to achieve professional goals within a result-driven environment
• Guiding customers through the entire mortgage process, including advising on a range of products and services to meet their needs
• Participating in regular branch meetings to discuss best practices and foster relationships

Skills and experience required:

• Full CeMAP or industry equivalent qualification
• Ability to generate new business in a target-driven environment
• Outstanding customer care and service experience
• Resilient, positive, organized, numerate, and detail-oriented
• Excellent verbal and written communication skills
• IT literacy (MS Office, internet, email systems)
• A full UK driving license and access to your own vehicle

Countrywide Mortgage Services is part of the Connells Group, one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936, with over 1,250 branches, the Group offers expertise in residential sales, lettings, new homes, mortgage services, surveying, conveyancing, and more.

Connells Group UK is an equal opportunities employer and encourages applications from qualified candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

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