Mobilisation And Transition Lead - London

ESS; Greater London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading hospitality services provider is seeking a Mobilisation & Transition Lead in London. This role involves leading significant workplace service mobilisations and transitions across a large portfolio. The ideal candidate will have proven experience in operational change, excellent stakeholder communication skills, and a calm approach under pressure. Join a once-in-a-generation mobilisation project that shapes the future of workplace services with impactful change.

Benefits

Free meals

Subsidised gym membership

Contributory pension scheme

Career development programmes

Digital GP access

Travel discounts

Grocery discounts

Cinema ticket discounts

Cash rewards

Wellness classes

Discount sharing with family

Qualifications

• Proven experience in managing operational changes for mobilisations and transitions.
• Strong understanding of ensuring operational readiness in live environments.
• Ability to communicate effectively with diverse stakeholders.

Responsibilities

• Lead the mobilisation and transition of new services and operating models.
• Ensure operational readiness across all components.
• Plan and deliver successful go-live activities.
• Coordinate multiple stakeholders to achieve timely deliverables.
• Identify and mitigate risks throughout the mobilisation process.

Skills

Proven experience delivering mobilisations

Strong understanding of operational readiness

Excellent stakeholder management

Calm, structured, solutions-focused approach

Experience in workplace services

Job description

Mobilisation And Transition Lead - London

Lead one of the UK's most significant workplace service mobilisations

This is not a traditional project role.

We are looking for an experienced Mobilisation & Transition Lead to play a critical role in the mobilisation and transformation of services across a large, complex workplace portfolio - including the launch of a landmark, high-occupancy building and the transition of multiple service streams into new operating models.

This role exists to make change land well!

You will take ownership of time-critical mobilisations and service transitions, ensuring new services are launched safely, compliantly, and ready to perform from day one.

Operating across live environments, you will provide calm, decisive leadership through periods of change, working closely with operational teams, support functions, suppliers, and senior client stakeholders to deliver seamless go-lives and confident handovers into business-as-usual operations.

This is a highly visible role, suited to someone who enjoys bringing order to complexity, protecting service quality under pressure, and leaving behind strong, scalable operations.

What you’ll be responsible for

• Leading the mobilisation and transition of new services, locations, and operating models
• Owning operational readiness across people, process, systems, suppliers, and assets
• Planning and delivering go-live activity, early-life support, and structured BAU handover
• Coordinating multiple stakeholders and suppliers to deliver at pace
• Identifying and mitigating mobilisation risks, ensuring safety, compliance, and governance standards are met
• Supporting the removal of legacy or interim ways of working and embedding sustainable operations

What we’re looking for

• Proven experience delivering mobilisations, transitions, or large-scale operational change
• Strong understanding of operational readiness and live-environment delivery
• Excellent stakeholder management and communication skills
• Calm, structured, and solutions-focused approach under pressure
• Experience in workplace services, hospitality, FM, or similar environments (desirable)

Why join us?

• Be part of a once-in-a-generation mobilisation within a high-profile environment
• Operate with genuine ownership and visibility
• Work alongside senior leaders shaping the future of workplace services
• Deliver change that leaves a lasting operational legacy

Benefits

• Free meals
• Subsidised gym membership
• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families

About Us

Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!