Middleton & Hunslet PCN Pharmacy Technician

NHS; Leeds; On-site; GBP 29,000 - 37,000; Full time

Job summary

A healthcare organization in Leeds is hiring a Pharmacy Technician to support clinical pharmacists in optimizing medication use and improving patient care. This role includes patient interaction, clinical tasks, and administrative duties to enhance prescribing practices. Candidates should have GPhC registration and relevant qualifications, with strong communication and teamwork skills required. Competitive salary offered based on experience.

Benefits

Competitive salary based on experience

Professional development opportunities

Qualifications

• Must be registered with GPhC.
• Experience as a qualified pharmacy technician.
• Ability to work both independently and as part of a team.

Responsibilities

• Support patient-facing roles ensuring effective medicines use.
• Implement national prescribing policies within GP practices.
• Train on medication safety and handling procedures.

Skills

Communication skills

Clinical pharmacy knowledge

Teamwork

Patient engagement

Education

Professional registration with GPhC

BTEC NVQ level 3 or equivalent in pharmaceutical sciences

Tools

SystmOne

Clinical databases

Job description

£29,970 - £36,483 (FTE) a year dependentupon skills and experience

Hours:

30 37.5 hours Workingdays negotiable

Location:

Middleton & Hunslet Primary Care Network

Working across the 4 GP Practices in our PCNand the 10 Care Homes that we cover.

Accountable to:

Interviews:

15th October 2025

Main duties of the job

Organisational Expectations:

You will be working towards the delivery of theoutcomes outlined in the Primary Care Network Contract Enhanced ServiceSpecification.

The post holder will be employed by South East Leeds GPGroup, but will be deployed and managed day to day from within the Middleton& Hunslet Primary Care Network

Outlineof the post:

Pharmacy technicians play an important role,complementing clinical pharmacists, community pharmacists and other membersof the PCN multi-disciplinary team. Pharmacy technicians are different toclinical pharmacists as they are not able to prescribe or make clinicaldecisions, instead working under supervision to ensure effective andefficient use of medicines.

Pharmacy technicians core role responsibilities willcover clinical, and technical and administrative categories.The purpose of the role is to lead improvements tomaximise safe, cost-effective best practice in prescribing to improve thequality of patient care. The post holder will help patients to get the bestfrom their medicines by switching medications to agreed and approved protocols,improving repeat prescribing processes in General Practice, including promotionof repeat dispensing and online ordering, minimising clinical risk and aimingto reduce wasted medicines.

About us

About us: Middleton& Hunslet Primary Care Network

Primary CareNetworks (PCNs) form a key building block of the NHS long-term plan. Bringinggeneral practices together to work at scale has been a policy priority forsome years for a range of reasons, including improving the ability ofpractices to recruit and retain staff; to manage financial and estatespressures; to provide a wider range of services to patients and to integratewith the wider health and care system more easily. PCNs were formallyratified in July 2019.

Middleton andHunslet PCN is a large PCN with a patient list size of circa 33,000 patients.Of this, we currently provide clinical support to 10 Care Homes, with apopulation of around 360 beds. We have a significant workforce in place whichbrings wonderful opportunities for in-house multi-disciplinary team working. Wehave a well-developed multidisciplinary team including a Pharmacy Team,Occupational Therapists, Social Prescribers, a range of nursing/ HCA staffand more which means that the majority of any patient's needs can now beprovided on their own doorstep.

Middleton& Hunslet PCN also works collaboratively with Beeston PCN, forming BMH(Beeston, Middleton & Hunslet PCNs, we have roles working across bothensuring a continuity of care between. To note this role is for that onlyof Middleton and Hunslet PCN.

Job responsibilities

Pharmacy technicians play an important role,complementing clinical pharmacists, community pharmacists and other membersof the PCN multi-disciplinary team. Pharmacy technicians are different toclinical pharmacists as they are not able to prescribe or make clinicaldecisions, instead working under supervision to ensure effective andefficient use of medicines.

Pharmacy technicians core role responsibilities willcover clinical, and technical and administrative categories.

The purpose of the role is to lead improvements tomaximise safe, cost-effective best practice in prescribing to improve thequality of patient care. The post holder will help patients to get the bestfrom their medicines by switching medications to agreed and approvedprotocols, improving repeat prescribing processes in General Practice,including promotion of repeat dispensing and online ordering, minimisingclinical risk and aiming to reduce wasted medicines.

In addition, the post holder will be responsible forencouraging the development of better understanding of the principles ofmedicines optimisation throughout the practice teams and promoting goodpractice in line with therapeutic developments. This will involve assisting the PCN inachieving national requirements, NICE implementation and utilisation ofmedicines optimisation initiatives.

You will be working towards the delivery of theoutcomes outlined in the Primary Care Network Contract Enhanced ServiceSpecification

Main Tasks:

Clinical

Undertake patientfacing and patient supporting roles to ensure effective medicines use,through shared decision-making conversations with patients.

Carry out medicinesoptimisation tasks including effective medicine administration (e.g.,checking inhaler technique), supporting medication reviews and medicinesreconciliation. Where required, utilise consultation skills to work inpartnership with patients to ensure they use their medicines effectively.

As determined by thePCN, support medication reviews and medicines reconciliation for new carehome patients and synchronising medicines for patient transfers between caresettings, linking with local community pharmacies

Support the ClinicalPharmacist in Structured Medication Reviews (SMR) e.g., organise necessarymonitoring tests prior to SMR

Provide expertise toaddress both the public health and social care needs of patients, includinglifestyle advice, service information, and help in tackling local healthinequalities.

Manage shared careprotocols and liaise with Clinical Pharmacists for more complex patients.

Support initiatives for antimicrobialstewardship to reduce inappropriate antibiotic prescribing locally.

Technical & Administrative

Support the PCN multi-disciplinary team toensure efficient medicines optimisation processes are being followed.

Implement efficient ordering and returnprocesses and reducing medication wastage.

Provide training and support on the legal,safe and secure handling of medicines, including the implementation of theElectronic Prescription Service (EPS).

Promotion of Electronic Repeat Dispensing(eRD) and online ordering

Develop relationships with other pharmacyprofessionals and members of the multi-disciplinary team to supportintegration across health and social care including primary care, community pharmacy,secondary care and mental health.

Support practice reception teams in streaminggeneral prescription requests, to allow GPs and clinical pharmacists toreview the more clinically complex requests.

Support the implementation of nationalprescribing policies and guidance within GP practices, care homes and otherprimary care settings.

Support the PCN to deliver on the QualityImprovement Plans, QOF and locally commissioned enhanced services

Support the PCN in reviewing and developingpractice policies for CQC requirements

Health and Safety - Thepost-holder will assist in promoting and maintaining their own and othershealth, safety and security as defined in our Health & Safety Policy, toinclude:

Using personal security systems within theworkplace according to PCN guidelines.

Identifying the risks involved in workactivities and undertaking such activities in a way that manages those risks.

Making effective use of training to updateknowledge and skills.

Using appropriate infection controlprocedures, including maintaining a tidy and safe way work area free fromhazards. Effective hand hygiene.

Provide advice on the correct and safemanagement of the specimen's process, including collection, labelling,handling, use of correct containers, storage and transport arrangements.

Correct use of personal protective equipment(PPE) in both routine and extraordinary circumstances.

Safe use of sharps, storage and disposal.

Equality andDiversity - The post-holder will support the equality, diversity and rightsof patients, carers and colleagues, to include:

Acting in a way that recognises the importanceof peoples rights, interpreting them in a way that is consistent withpractice procedures and policies, and current legislation.

Respecting the privacy, dignity, needs andbeliefs of patients, carers and colleagues.

Behaving in a manner which is welcoming to andof the individual, is non-judgmental and respects their circumstances,feelings priorities and rights.

Training, Personal/Professional Development Training requirements will be monitored inaccordance with PCN requirements. Relevant personal development will beencouraged and supported by the PCN.You will be expected to take responsibility for maintaining a recordof own personal and/or professional development.

Undertake mandatory and statutory training asrequired and attend courses/ study days as deemed appropriate/ necessary.

Continually review clinical practice,responding to National policies and initiatives where appropriate.

Provide leadership and education for membersof the multi-disciplinary team, providing guidance and support whennecessary.

Assess own performance and take accountabilityfor own actions, either directly or under supervision.

Communication:

Excellent communication skills (written andoral), when dealing with patients and other team members. The ability to makeclear decisions with confidence and communicate these effectively.

Demonstrate sensitive communication styles toensure patients and carers are fully informed and consent to treatment.

Recognise people's needs for alternativemethods of communication and respond accordingly.

Use developed communication, negotiation andconflict management skills recognising the need for alternative methods ofcommunication to overcome different levels of understanding, culturalbackground etc.

Managing Risk:

Manage and assess risk within the areas ofresponsibility, ensuring adequate measures are in place to protect staff andpatients. This includes the escalation of clinical concerns or appropriatereferrals where the management of a clinical situation requires it, or itfalls outside of clinical competence.

Monitor work areas and practices to ensurethey are safe and free from hazards, and conform to health, safety andsecurity legislation, policies, procedures and guidelines.

Apply infection control measures within thepractice according to local and national guidelines and in accordance withthe practice policy.

This jobdescription is not exhaustive and is subject to review considering changingservice needs. Change will be made in consultation with the role holder andwill be reviewed at annual appraisal.

Person Specification

Other requirements

• Full UK driving licence with access to own vehicle.

Experience

• Works effectively independently and as a member of a team
• Flexible approach to meet service needs and ensure a stakeholder focused response
• Self-motivated and proactive
• Continued commitment to improve skills and ability in new areas of work
• Able to undertake the demands of the post with reasonable adjustments if required
• Independently mobile to be able to work across several sites and travel to meet with stakeholders
• Adaptability, flexibility and ability to cope with uncertainty and change
• Demonstrate ability to work in a busy environment; ability to deal with both urgent and important tasks and to prioritise effectively whilst also supporting others
• Excellent time keeping and prioritisation skills
• Experience in primary care or General Practice

Personal qualities, attributes and abilities

• Motivated, committed, and enthusiastic and able to motivate, engage others through a positive outlook
• Self-aware, can recognise own limitations
• Flexible and able to be adaptive whilst responding well to stressful situations

Qualifications

• Professional registration with GPhC
• BTEC NVQ level 3 or equivalent in pharmaceutical sciences
• Evidence of continued professional development (CPD)
• Experience of working as a qualified, registered pharmacy technician in primary care, community or hospital pharmacy
• Demonstrate ability to influence and persuade partners and stakeholders of the respective merits of different options, innovations, new opportunities and challenges

Skills, Ability and Knowledge

• Relevant advanced theoretical and practical knowledge of Primary Care Networks, General Practice and evidence-based medicine
• An appreciation of the NHS agenda and Government targets
• Awareness of systems to support management of patients in a primary care setting, delivering pharmaceutical input and support in the context of pathways of care and the business of the organisation(s)
• Awareness of GP budget-management and funding systems to enable GP clinical pharmacist services to assist delivery of PCN and NHS priorities and requirements for financial balance and quality
• Good clinical pharmacy knowledge including terminology
• An appreciation of the nature of primary care prescribing, concepts of rational prescribing and strategies for the improvement of prescribing
• Knowledge and understanding of pharmacy law and ethics and current legislation
• Understand the aims of current healthcare policy within the PCN
• Able to analyse and interpret prescribing data
• Has attention to detail, able to work accurately, identifying errors quickly and easily
• Able to effectively manage allocated resources
• Has a planned and organised approach with an ability to prioritise their own workload to meet strict deadlines
• Able to think analytically; anticipating obstacles and thinking ahead; using analytical techniques to draw logical solutions to problems
• Excellent communication skills, verbal and written, with the ability to adjust communication style and content to suit the audience
• Excellent verbal and written communication skills with team members, patients, carers, and other healthcare professionals. Whilst recognising peoples needs for alternative methods of communication
• Influencing and negotiating skills
• An excellent understanding of data protection and confidentiality issues
• Use of SystmOne (Clinical database)
• Knowledge of public health issues in local area

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£29,970 to £36,483 a yearDepending on experience