MHUT Shift Coordinator

NHS; Horwich; On-site; GBP 30,000 - 40,000; Full time

Job summary

A national health service organization in England is looking for an experienced mental health professional to provide clinical leadership within their Mental Health Urgent Triage Team. This role involves triaging 999 calls for mental health crises and collaborating with various agencies to ensure effective patient care. The ideal candidate should be a qualified RMN or Occupational Therapist with significant experience in urgent care. Benefits include competitive pay enhancements and generous leave entitlements.

Benefits

Pay Enhancements

27 days annual leave plus bank holidays

Cycle to work scheme

Salary sacrifice car scheme

Blue Light Card Discounts

Qualifications

• Must be a qualified RMN or Occupational Therapist.
• Evidence of leadership courses.
• Experience in urgent care or emergency services.

Responsibilities

• Provide clinical and operational leadership for the MHUT.
• Triage 999 calls and provide team support.
• Lead reviews of new services and developments.
• Collect and present operational and clinical data.
• Support service users in accessing the right care.

Skills

Clinical leadership

Assessment and decision-making

Communication with agencies

Understanding of urgent care

Education

Qualified RMN or Occupational Therapist

Evidence of leadership courses

Job description

Emergency services are receiving increasing volumes of calls for individuals presenting with acute mental health issues in the community. A significant proportion of emergency services resources is being used to support individuals struggling with their mental health, who often present with complex issues that require further assessment and ongoing support. The Mental Health Urgent Triage Team (MHUT) is a partnership between Pennine Care Foundation Trust, Greater Manchester Mental Health (GMMH) North‑West Ambulance Service (NWAS), and Greater Manchester Police (GMP). You will be based within the clinical hub in NWAS and will have training in the use of the EOC software systems.

Main duties of the job

• Provide clinical and operational leadership for the MHUT, working closely with colleagues across mental health services within Pennine Care.
• Work within the MHUT triaging 999 calls and providing senior support to the team.
• Be involved in the ongoing review of the new service and developments.
• Collect and feedback data operational and clinical outcomes alongside feedback from patient journeys to support quality improvement.
• Provide an effective and efficient response to referrals from GMP and NWAS.
• Support service users to access the right care at the right time in the least restrictive way, reducing system pressures across emergency services, locality EDs, and S136 suites.
• Provide urgent triage of mental health‑related 999 calls using assessment, formulation, and decision‑making skills to ascertain risk, self‑defined crisis, and next steps.
• Complete mental health assessments following triage for those presenting with acute mental health needs.
• Strengthen working relationships between agencies on the front line, providing mutual education and sharing insight into available local resources and support for local service users.
• Provide leadership and advice in the management of complex cases.

About us

Emergency services are receiving increasing volumes of calls for individuals presenting with acute mental health issues in the community. A significant proportion of emergency services resources is being used to support individuals struggling with their mental health, who often present with complex issues that require further assessment and ongoing support. The Mental Health Urgent Triage Team (MHUT) is a partnership between Pennine Care Foundation Trust, Greater Manchester Mental Health (GMMH) North‑West Ambulance Service (NWAS), and Greater Manchester Police (GMP). You will be based within the clinical hub in NWAS and will have training in the use of the EOC software systems.

Job responsibilities

• Pay Enhancements 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.
• 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years.
• Cycle to work scheme.
• Salary sacrifice car scheme.
• Blue Light Card Discounts.

Person Specification

RMN

• Candidate must be a qualified RMN or Occupational Therapist.
• Evidence of leadership courses.

Experience in urgent care services

• Understanding of urgent care services across GM including mental health liaison, community mental health teams and home based treatment teams.
• Experience within urgent care or emergency services.
• Experiencing of working in urgent care services such as MHTAS, MHUT or MH Liaison Teams.
• Understanding of leadership, even as a B6.
• Experience in a B7 role.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.