MH Senior Health Care Support Worker- First Transitions Team

Midlands Partnership University NHS Foundation Trust; West Midlands Combined Authority; On-site; GBP 27,000 - 31,000; Full time

Job summary

A leading healthcare organization in England is seeking a full-time Health Care Support Worker to support individuals with complex mental health challenges during their transition to community-focused care. The role involves providing practical and emotional support, engaging effectively with service users, and facilitating access to community resources. Ideal candidates will have a foundation degree in health-related fields and significant experience in mental health settings.

Benefits

Career development with ongoing training and support

Qualifications

• Significant experience working with adults with Mental Health Needs.
• Experience of working within a multi-agency framework.
• Experience working in a Forensic setting.

Responsibilities

• Provide practical and emotional support directly to service users.
• Engage effectively with service users during transitions.
• Facilitate access to community resources.

Skills

Support for individuals with complex mental health

Engagement strategies

Multi-agency framework experience

Education

Foundation degree in relevant subject or Diploma/NVQ 3 in Health and Social Care

Job description

Overview

Band 4 Health Care Support Worker within Integrated Mental Health Teams (IMHT) across South Staffordshire, supporting the First Transitions Pathway. The First Transitions Pathway supports individuals with complex mental health as they move from forensic services to community-focused care, promoting sustained recovery and meaningful integration within the community.

Main duties

You will provide practical and emotional support directly to service users during the immediate transition and in the weeks and months that follow, building rapport, engaging effectively, and facilitating access to community resources.

• Provide intensive and assertive outreach to service users at risk of disengagement, aiming to prevent relapse.
• Provide practical support within community settings, addressing immediate needs and implementing engagement strategies.
• Be curious and motivated to make a difference to this cohort of individuals.

About Us

Join an award-winning NHS Trust committed to trying new and better ways of working to improve life for local communities. We employ around 9,000 staff across multiple services in Staffordshire, Stoke-on-Trent, Shropshire, and Telford & Wrekin, including peri-natal care, eating disorders, forensic services, sexual health, and supported housing for people with mental health, learning disabilities, and related needs. We offer career development with ongoing training and support. We are 'United in our Uniqueness' and strive for an inclusive workplace.

Details

Date posted: 10 September 2025

Pay scheme: Agenda for Change

Band: Band 4

Salary: £27,485 to £30,162 a year Pro Rata

Contract: Permanent

Working pattern: Full-time

Location: Foundation House, St Georges Hospital, Stafford, ST16 3SR

Job Description and Person Specification

Job responsibilities: For further information regarding this role, please see attached the Job Description and Person Specification. Check out MPFT videos: Why Work for Mental Health Services at MPFT - YouTube; Development and Progression Within Mental Health Services at MPFT - YouTube. For further information please contact Rob Smith, Operational Lead, on 0300 303 3428.

Qualifications

Essential

• Foundation degree in relevant subject or Diploma/NVQ 3 in Health and Social Care or accredited prior learning with competency-based evidence supplemented by short courses.

Desirable

• Training in working with adults/older adults with complex mental health needs and/or challenging behaviour, and/or other behavioural work.

Experience

Essential

• Significant experience of working with adults with Mental Health Needs
• Experience of working within a multi-agency framework
• Experience of working in a Forensic setting

Desirable

• Previous work with people with complex and high-risk presentations
• Significant experience of supporting service users in a crisis home-based/community setting

Disclosure and Sponsorship

This post is subject to the Rehabilitation of Offenders Act and will require an appropriate DBS check. Applications from job seekers who require Skilled Worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. Details on UK visa requirements can be found on the UK Visas and Immigration website. Guidance on overseas criminal record checks is available.