Meter Technician

1st Choice Staff Recruitment; Huntingdonshire; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading recruitment agency is looking for a Meter Technician in the Huntingdonshire area. This role involves obtaining accurate readings from water meters and providing exceptional customer service. Candidates should be customer-focused and ready for physical work, with flexibility in hours. The position offers competitive benefits such as personal healthcare and a pension scheme.

Benefits

Personal private health care

23 days annual leave

Flexible working

Access to company vehicle

Competitive pension scheme

Bonus scheme

Flexible benefits

Qualifications

• Customer focused individuals based within 30 minutes of Scunthorpe.
• Professional image, uniform and van provided.
• Role can be physically demanding, walking approximately 3 to 8 miles per day.

Responsibilities

• Obtain accurate readings from water meters.
• Carry out meter exchanges and collect data.
• Provide excellent customer service.

Skills

Customer focused

Ability to work autonomously

Physical stamina

Tools

Handheld computer

Job description

Overview

Explore a new career with us. If you like working in the outdoors, rain or shine, and have great customer service skills, this may be the job for you. As our Meter Technician you will manage your own workload with the support of a large organisation behind you.

Your day to day activities will include:

• Obtain accurate readings from water meters
• Carry out meter exchanges
• Collect data
• Provide excellent customer service

This is a great role for someone who enjoys working autonomously and getting out and about meeting customers.

Benefits

• Personal private health care
• 23 days annual leave - rising with length of service
• Flexible working
• Access to a company vehicle, tools and all uniform and PPE
• Competitive pension scheme - Anglian Water double-matches your contributions up to 6%
• Bonus scheme
• Flexible benefits to support your wellbeing and lifestyle

What does it take to be a Metering Technician?

• Customer focused individuals based within 30 minutes of Scunthorpe and surrounding villages
• Professional image, uniform and van provided
• Role can be physically demanding; you will walk approximately 3 to 8 miles per day
• Use a handheld computer to carry out your work
• Flexible hours within 6:30 to 20:00 Monday to Friday and 08:00 to 14:00 on Saturdays, including early starts and late evenings when customers are most likely to be at home

The Metering Technician will act as the customer’s champion, ensuring that all customer-driven meter reading queries, planned meter readings and boundary box meter exchanges are undertaken within levels of service, maintaining customer service and quality levels. They will ensure that any reactive work is correctly identified and reported to allow for completion within levels of service. They will ensure that all billing information amendments are correctly reported to improve customer service.

The Metering Technician will complete meter reading-related operations by ensuring all meters are read accurately, maintaining accurate records and ensuring maximum efficiency and productivity. Identify and report any maintenance jobs, meter exchanges and potential leaks efficiently and liaise with the customer as appropriate.

The Metering Technician will complete non-routine reading and income-related operations such as conducting flow tests to confirm correct supply connections, replacing lids, completing void inspections and confirming correct plots to postal addresses.

The Metering Technician will complete meter exchange operations in an efficient and cost-effective manner, being aware of any impact to the customer, escalating incidents that may compromise the water network and ensuring all work on the network meets necessary regulations. Ensure new and old meters are tracked and stocks are held.

The Metering Technician will comply with all elements of health and safety regulations and ensure the health and safety of themselves and the public. Provide excellent customer service to internal and external customers and contribute positively to enhanced team and cross-team working. Seek opportunities for self-development to improve performance.

Why Anglian Water?

Here at Anglian Water we are one of the leading providers of water and water recycling services in the UK. We are committed to providing development opportunities to make a real difference with ongoing learning and professional development within a challenging work environment that serves our customers.

Please note that due to the volume of applications we may not be able to respond to every applicant individually. If you do not hear from us within 7 days, you have not been successful on this occasion. You may still be suitable for other positions.

1st Choice Staff Recruitment is an equal opportunities employer and acts as both an Employment Agency & Business