Meter Reader

South West Water; Plymouth; On-site; GBP 26,000; Full time

Job summary

A water service provider in Plymouth is looking for a Meter Reader to join their team. This role involves accurately reading customer water meters and providing excellent service to ensure accurate billing. Candidates must hold a full UK driving licence and have strong customer interaction skills. Benefits include a competitive salary of £25,274, generous holiday allowance, and various health benefits. This is a full-time, permanent position with opportunities for ongoing development.

Benefits

Generous holiday allowance

Discretionary Bonus

Contributory Pension

Share-save Scheme

Health benefits

Wellbeing support programmes

Group Discounts

Cycle to Work Scheme

Financial support services

Qualifications

• Full UK driving licence required.
• Confident in face-to-face customer interactions.
• Ability to meet targets and goals.
• Comfortable working alone in various weather conditions.
• Basic computer skills for reporting.

Responsibilities

• Read customer water meters accurately.
• Deliver excellent service to customers.
• Optimize time and routes efficiently.
• Report faulty meters and any issues.
• Ensure company van and equipment are maintained.
• Prioritize Health and Safety at all times.

Skills

Customer Service

Route Driving

Data Entry

Basic Math

Computer Skills

Job description

At South West Water we believe that the strongest businesses are built on solid stable foundations - with a vision and a culture that gives them the freedom to change improve and innovate.

We're proud to be responsible for providing reliable efficient and high-quality drinking water and wastewater services for the beautiful South West area.

And we have huge ambitions.

Not only are we committed to reaching net-zero by 2030 but we've also partnered with Wildlife Trusts National Parks and local partners to help ensure a better future for generations to come.

So if you want to be part of a diverse team where opportunities flow and fresh ideas are welcomed #JustAddWater.

Are you looking for a new role that gets you out and about South West Water is looking for a Meter Reader to be part of our dedicated team based in Plymouth. You will join us on a full-time permanent basis on a salary of 25274 per annum plus a range of excellent company benefits and support.

About the role :

As a Meter Reader for South West Water you’ll be out reading customer water meters across our service area to help ensure we deliver accurate customer billing.

What you’ll be doing :

• Accurately record and report water meter readings across our service area
• Deliver great customer service for both Household and Non-Household customers
• Optimise your time routes and mileage - local knowledge area of the area helps!
• Complete scheduled and unscheduled meter readings to meet your targets
• Report faulty meters for repair meters not set up on the system and suspected meter fraud cases for investigation
• Communicate well with all customers and colleagues
• Make sure company van and equipment are all up together and in good working order
• Always prioritise Health and Safety and follow our Home Safe guidance & procedures

What we are looking for :

• A full UK driving licence
• Confident and experienced with interacting with customers face to face
• Ability to deliver targets and goals
• Comfortable with lone working - in all weather conditions
• Basic computer skills for accurately reporting meter readings

Whats in it for you :

• We know that the support and commitment of our staff is key to our success so you will receive the opportunity for ongoing development and training for a long-term career with us. We're one of the largest companies in the South West and are proud to have been awarded Investors in People recognition.
• In return we offer an excellent range of benefits including :
• Generous holiday allowance plus bank holidays
• A discretionary Bonus
• Competitive Contributory Pension
• Share-save Scheme
• Various health benefits
• Wellbeing support programmes
• A range of Group Discounts
• Cycle to Work Scheme
• Financial support services
• And plenty more!

Closing Date : 2nd November 2025

If you are looking for a new challenge please clickapplynow to be considered as our Meter Reader - we look forward to receiving your application.

Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process.

Be yourself we like it that way. Together we will build a culture of belonging where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care we value everyone we celebrate uniqueness.

Our core values which are essential to our success are :

Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on.

Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way.

Be the Future - Embrace change. Drive Progress. Own the challenge.

Key Skills

Route Driving,Data Entry,Customer Service,Hand Tools,Basic Math,Computer Skills,Millennium,Computer Literacy,Driving,Plumbing,Baking,Unity

Employment Type: Full-Time

Vacancy: 1