Merlin Solutions Consultant

Aptean; United Kingdom; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading software solutions company is seeking an experienced Solutions Consultant to engage with retail and wholesale clients in the UK. This hybrid role focuses on delivering expert guidance on Retail ERP Software and requires strong knowledge of industry challenges and solution sales methodologies. The ideal candidate will have 3–5 years of experience and excellent communication skills to drive client satisfaction. Competitive pay and growth opportunities are offered.

Benefits

Competitive salary

Robust benefit plans

Career growth opportunities

Qualifications

• 3–5 years in a Solutions Consultant role or relevant senior consultancy role.
• Strong knowledge of Retail ERP Software platforms.
• Excellent communication and interpersonal skills.

Responsibilities

• Engage with clients to understand business processes and requirements.
• Lead software demonstrations tailored to client needs.
• Collaborate with teams for successful project outcomes.

Skills

Solutions Consulting

Retail ERP Software Knowledge

Solution Sales Methodologies

Excellent Communication

Problem Solving

Job description

Overview

Solutions Consultant – UK remote

Aptean is looking for an experienced Solutions Consultant (presales) to join our Retail ERP Sales team in the UK. As a Solutions Consultant specializing in Retail ERP Software, serving both retail and wholesale sectors within the UK, you will work with our Sales team and customers during the pre-sales phase. You will be performing surveys and discovery workshops with customers to develop a deeper understanding of how they operate and to determine their key software requirements. The position combines remote work with office presence in UK locations and requires proven experience in senior consultancy roles.

Role Overview

The Solutions Consultant is responsible for delivering expert guidance and support on Retail ERP Software solutions tailored to the specific needs of retail and wholesale businesses. This role demands a deep understanding of industry-specific challenges and the ability to translate them into effective software implementations. Based in the UK, this position operates as a hybrid function, combining remote work with collaboration in UK offices and on site customer visits, to ensure seamless client engagement and project delivery. Every day brings new opportunities. One week you could be presenting to the C-suite of a prospect as part of an Executive Briefing, other weeks you could be showcasing a number of bespoke demos, or developing strategic presentations, business reviews or value realisation workshops for our key prospects.

Key Responsibilities

• Engage with retail and wholesale clients to understand their business processes and requirements.
• Showcase how Aptean’s Retail ERP Software solutions bring value by enhancing operational efficiency and scalability.
• Lead software demonstrations and workshops, tailored to client needs.
• Collaborate with sales, product development, and implementation teams to ensure alignment and successful project outcomes.
• Provide ongoing consultancy and support throughout the software lifecycle to maximize client satisfaction.

Required Experience and Skills

• Ideally 3–5 years of proven experience as a Solutions Consultant (pre-sales) or in a relevant senior consultancy role within the ERP software domain.
• Strong knowledge of Retail ERP Software platforms and their application in both retail and wholesale sectors.
• Commercially aware with a good understanding of solution sales methodologies, value messaging, pricing models, procurement processes and buying cycles.
• Excellent communication and interpersonal skills to effectively engage with diverse stakeholders.
• Ability to work independently in an office or remote setting while maintaining strong collaboration with UK-based teams.
• Ideally, analytical with good technical awareness, with the ability to break down complex technical concepts.
• Demonstrated capability to deliver industry-specific solutions that address complex business challenges.

Location and Work Arrangement

Aptean is a fast-growing yet established global software company. We provide targeted solutions, SaaS-first and AI-driven, with 4,500 employees, 2x growth over the past five years and a global base of 10,000 customers in more than 80 countries. This role is based in the UK and involves a hybrid working model, combining remote work with regular office attendance at UK locations as well as customer visits. There are occasional travel requirements in the UK as well as abroad.

What’s in it for you?

Aptean offers competitive pay and robust benefit plans along with the opportunity to grow your career in a fast-paced, flexible and casual environment, with strong opportunities for development and growth.

About Aptean

At Aptean, our mission is to solve tomorrow’s unique challenges today with unrivaled, purpose-built software and superior customer experiences from people who care. Aptean is a global provider of mission-critical, industry-specific software solutions. Our ERP and supply chain management solutions help address the challenges facing process and discrete manufacturers, distributors and other focused organizations. Our compliance solutions are built for markets such as finance, healthcare, biotech and pharmaceuticals. Aptean serves over 10,000 highly specialized organizations in more than 20 industries and 80 countries. We promote a culture where diversity, equity and inclusion are central, and we are committed to creating an environment where any employee can succeed.