Mercure Leeds ParkwayHousekeeping Attendant

Aimbridge EMEA; Leeds; On-site; GBP 18,000 - 24,000; Full time

Job summary

A leading hospitality company in the UK is hiring a Housekeeping Attendant. You will ensure guest rooms and common areas are clean and tidy, manage time effectively to complete tasks, and communicate with guests and staff to enhance the guest experience. This position offers various benefits such as industry-leading training, hotel discounts, and access to gym facilities.

Benefits

Industry leading training and leadership development opportunities

Hotel discounts portfolio wide

Access to Stream for financial wellbeing

24/7 access to employee assistance programme

Uncapped incentives

Access to hotel gym facilities

Staff meals on duty

Live-in accommodation available

Free staff parking

Qualifications

• Experience in housekeeping or cleaning services preferred.
• Strong customer service skills.
• Ability to work independently and with a team.

Responsibilities

• Ensure guest rooms and common areas are clean and well-maintained.
• Manage time effectively to clean all rooms in a timely manner.
• Communicate effectively with staff and guests to respond to requests.

Skills

Attention to detail

Time management

Effective communication

Job description

Overview

As a Housekeeping Attendant, you will play a key part in providing an exceptional welcome to our Guests ensuring they are looked after and attended to in a timely and professional manner. You will clean guest bedrooms and bathrooms and ensure linen is laundered and amenities are replenished. Complying fully with all regulations relating to Health & Safety, Food Handling, Fire Procedures and COSHH and ensuring that the hotel's reputation for excellent customer service is upheld. You\'ll play a crucial role in ensuring that guests have a first class enjoyable and comfortable stay. Mercure Leeds Parkway Otley Road, Leeds, West Yorkshire, LS16 8AG

Responsibilities

• Attention to detail: ensure guest rooms and common areas are clean, tidy, and well-maintained.
• Time management: manage time effectively to ensure that all rooms are cleaned within the allotted timeframe.
• Communication: communicate effectively with other hotel staff and guests, including receiving and responding to guest requests and inquiries.
• Deliver an exceptional guest experience in line with brand standards and quality expectations.

About Aimbridge

Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We\'re passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our "people first" approach to business, the Aimbridge experience is like no other. At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone \"A Place to Grow\"

How to apply

So, click apply today, we\'d love to welcome you to our inclusive team shaping the future of hospitality.

Benefits

• Industry leading training and leadership development opportunities
• Hotel discounts portfolio wide - Staff rates and up to 50% discount on food & beverage and spa
• Access to Stream - up to 40% pay as it is earned and automatic savings to support financial wellbeing
• 24/7 access to our employee assistance programme
• Uncapped incentives to reward you for your contributions
• Access to hotel gym facilities
• Staff meals on duty
• Live-in accommodation available
• Free staff parking